BA’s new A350 Club Suites: scores on the doors?
British Airways is at a crossroads in passenger experience, with its new Collins Aerospace Super Diamond doored mini-suites arriving on its ... Continue Reading
Nose to Tail
Delta IFE on A330neo primed to be slick but quirks need ironing out
While not quite a “new” aircraft, I jumped at the chance to book a flight on Delta Air Lines’ recently introduced Airbus A330-900neo (... Continue Reading
Wireless IFE, working IFC and in-seat power create a win on WestJet
Having had good experiences in the past with both WestJet and Air Canada – and given the simple fact that there is often very little d... Continue Reading
Travel as commodity: identity and brand in a homogenous EuroLCC world
It’s hard to think of a region where air travel is so much of a commodity as Europe: the same planes, largely Airbus A320s and Boeing 737s, ... Continue Reading
Basic economy on China United: the future of domestic Chinese flying?
I learned the hard way that China United Airlines’ ancillary revenue must be decent. A wholly-owned subsidiary of the China Eastern Group, i... Continue Reading
IFEC offering excels on Air Mauritius A330neo
Travelers flying between the two Southeast Asia megacities of Singapore and Kuala Lumpur have no shortage of options. Roughly ten airlines b... Continue Reading
Whither first class for British Airways in age of doored mini-suites?
British Airways’ unveiling of its Collins Aerospace-designed Super Diamond-with-a-door Club Suite is, for business class, a major upgrade fr... Continue Reading
What to expect on a buzz flight aboard an Airbus H135
2019 has been milestone year for Airbus, as it marks 50 years of success for both its commercial aviation and helicopter businesses. Airbus ... Continue Reading
Virgin Atlantic’s new A350 business class: impressive beyond flaws
During a sort of #PaxEx duel between the UK’s two largest airlines, British Airways and Virgin Atlantic, each is launching a new business cl... Continue Reading
PaxEx on point on Singapore Airlines inaugural from Seattle
Singapore Airlines recently launched a brand new service to Seattle, capping a year-long push to increase flights to North America. The airl... Continue Reading
Comfort+ experience falls frustratingly short on Delta 767 from Seoul
After one month on the road in Southeast Asia, it was finally time to come home. I stepped into Seoul-Incheon International Airport bleary e... Continue Reading
Recategorizing inflight Champagne five years on
Five years is a long time in aviation — and with it being over five years since I first tried to sort inflight Champagne into categories, it... Continue Reading
Customer service incompetence colors Thai Airways travel experience
This was a review I had been looking forward to writing for some time. After spending weeks in Southeast Asia filming in the jungle without ... Continue Reading
Why Bangkok Airways deserves its award-winning reputation
Before a recent trip to Southeast Asia, I’d never heard of Bangkok Airways. Passing through Bangkok’s Suvarnabhumi Airport for t... Continue Reading
Unearthing PaxEx news on Vistara inaugural to the Land of Smiles
Thailand is known as The Land of Smiles, so it was fitting for Indian operator Vistara to pay homage to its newest international destination... Continue Reading
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