Is “Polaris p.s.” a good idea for United’s Boeing 737 MAX 10?
This week, United Airlines’ president Scott Kirby mooted the idea of flatbed products on its Boeing 737 MAX 10. That would be a smart move i... Continue Reading
This week, United Airlines’ president Scott Kirby mooted the idea of flatbed products on its Boeing 737 MAX 10. That would be a smart move i... Continue Reading
One of the many consequences for airlines of passengers becoming more mobile, social and vocal is the rise in the number of people watching ... Continue Reading
As airlines continue on the path towards ever-longer flights, they are also expanding their work to focus on passenger health. Earlier this ... Continue Reading
After the Aircraft Interiors Expo this April, I noted that quite a lot of seatmakers seemed to have adopted the Beyoncé model: if you liked ... Continue Reading
The days when business class was the sole domain of road warriors faxing their way across the world are as far gone as the at-seat fax machi... Continue Reading
British Airways has six new Champagnes on board its longhaul first and business class cabins, and in its new lounges — but there’s only a li... Continue Reading
At Air France’s twice-yearly results briefing in Paris, the airline dropped some interesting passenger experience news for the pointy end of... Continue Reading
Despite the Brexit stormclouds on the horizon, travel between the UK and Europe is booming. Yet the passenger experience hasn’t evolved for ... Continue Reading
Cross-channel high-speed train operator Eurostar is adding a second cocktail bar to its lounge portfolio, with the London bar due to open in... Continue Reading
Plaza Premium’s network of pay-to-access lounges has long been a staple of international business and premium leisure travellers, either whe... Continue Reading
It’s funny: some of the most impressive passenger experience novelties I see at airshows like Farnborough and Paris end up not being on the ... Continue Reading
FARNBOROUGH — Hi Fly’s double-sided flying public service announcement was the belle of the ball on the last day of this year’s Farnborough ... Continue Reading
Over the years we’ve seen airlines take inspiration for — and artwork within — their lounge spaces from a wide variety of sources, but Air F... Continue Reading
It’s not often that you see expertise and investment made in business and first class moving into economy. Trickle-down #PaxEx seems to be a... Continue Reading
Being based in Europe, the passenger experience offered by the airlines shuttling passengers around this continent in business class is ofte... Continue Reading
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