Flying Alaska out of Paine Field proves pain-free
Alaska Airlines recently moved into Paine Field, in Everett, Washington. The tiny new passenger terminal, barely two months old, is located ... Continue Reading
Nose to Tail
Southwest now flying its Aloha vibes to Maui
Just a few weeks after launching its first-ever Hawaii flights from Oakland to Honolulu, Southwest Airlines followed up that milestone with ... Continue Reading
Icelandair over the Atlantic: perfectly fine but left wanting more
While I try to get to my destinations on non-stop flights, sometimes that just isn’t possible. One of those destinations happens to be Hambu... Continue Reading
Ranking 2019’s best business class seats
This year holds much promise for new and expanded business class products, with new seats and new types of seat on the horizon as seatmakers... Continue Reading
Delta takes Main Cabin consistency seriously, and it shows
At what point does reliability and fleet commonality become so prevalent within an airline that all of my past experiences on said airline s... Continue Reading
Exploring Vueling’s new not-quite-Eurobiz replacement fares
Just over a year ago, I was impressed by the IAG low-cost carrier Vueling’s Eurobusiness seating, sold as its “Excellence” fares. But with r... Continue Reading
Considering whether American Airlines Shuttle is special…or not
When an airline brands a route as a “shuttle”, a certain level of expectation kicks in. Frequent service, minimal time spent in the airport,... Continue Reading
BA’s new Collins Club Suite opens Pandora’s Door of questions
British Airways is finally raising the standard of its Club World business class, with a doored outward-facing herringbone suite that the ai... Continue Reading
Room for improvement in first class on Alaska Boeing 737-900
With its fantastic earnings rates and miles flown-based status chart, Alaska Airlines’ loyalty program is one of the best out there th... Continue Reading
Why I always say yes to Spirit Airlines’ Big Front Seat
When I tell people that I have booked a flight on Spirit Airlines, I typically receive one of two reactions. The most typical, and least inf... Continue Reading
Delta has good reason to be proud of Delta One Suites
Usually airline strikes don’t pan out super well for the passenger, and a recent strike by China Airlines pilots over rest issues thre... Continue Reading
Alaska versus JetBlue: A study in transcon PaxEx outside the Big Three
JetBlue Airways and Alaska Airlines have a lot more similarities than differences, but there are still a few key differentiators that separa... Continue Reading
The surprisingly unexciting business class seats on the longest flights
Do the world’s longest flights offer the world’s best passenger experience? Flyers might expect the latest and greatest seats on the longest... Continue Reading
Delta hits a home run with Airbus A220 passenger experience
Few airlines in the world take product consistency as seriously as Delta. When it inducted the Airbus A220 into its operations, the carrier ... Continue Reading
Mission accomplished for United as regional PaxEx mirrors mainline
The passenger experience on board regional jets in the United States has seen somewhat of a transformation. Until just a few years ago, step... Continue Reading
1