Beyond residential: moving towards the lounge-as-Starbucks model
The driving design trend behind most airport business class (and especially first class) lounges over the last decade has been “residential”... Continue Reading
Tag Archives: lounge
Business class on Malaysia 737-800 proves PaxEx mixed bag
It is always exciting to try a new airline, particularly when you’re married to an alliance and don’t generally stray outside of... Continue Reading
British Airways’ frustrating failures in joined-up #PaxEx
We hear an awful lot about how combining disparate data points into new systems will lead to better information for passengers, and indeed i... Continue Reading
Press Release: Air France revamps lounge at Washington Dulles
Air France has revealed its completely revamped and more spacious lounge located in the heart of Washington-Dulles International Airport (US... Continue Reading
The good and the meh of Korean Air PaxEx aboard the 787-9
On my way to the 2019 IATA Annual General Meeting in Seoul, I had a choice to make. Flying Korean Air, I could opt to take the once cutting-... Continue Reading
Icelandair over the Atlantic: perfectly fine but left wanting more
While I try to get to my destinations on non-stop flights, sometimes that just isn’t possible. One of those destinations happens to be Hambu... Continue Reading
Virgin Atlantic eschews doors in new Cirrus NG business class
In true Virgin style, the reveal of Virgin Atlantic’s new Airbus A350 interiors at its headquarters near Gatwick was slick, design-oriented ... Continue Reading
Exploring Vueling’s new not-quite-Eurobiz replacement fares
Just over a year ago, I was impressed by the IAG low-cost carrier Vueling’s Eurobusiness seating, sold as its “Excellence” fares. But with r... Continue Reading
From style to squid, Qantas’ first class lounges remain stars
It’s not often in passenger experience that anything remains among the world’s best for more than ten years. But during a recent trip to Aus... Continue Reading
United expands upscale offerings with opening of LAX Polaris Lounge
United Airlines on 12 January opened its newest Polaris Lounge at Los Angeles International Airport (LAX). Located toward the end of Termina... Continue Reading
Vistara aims to go the extra mile to make passengers smile
Vistara, a young, boutique airline in India, is seeking to make waves for its service and gracious staff. With a fleet of 22 aircraft includ... Continue Reading
SAS premium economy could benefit from some soft product tweaks
As the big three US airlines race to install their premium economy cabins as fast as possible, many of their competitors and partners have h... Continue Reading
Oman Air continues to embrace its roots with 737 MAX experience
Oman Air recently celebrated the delivery of its fifth of 30 Boeing 737 MAX 8s on order with the airframer. Keen to learn more about Oman Ai... Continue Reading
JPA’s Alex Duncan considers continuity of design in air travel
Alex Duncan, design director interiors at JPA Design, London, spends his time thinking of fresh ways to make hotels and airport lounges more... Continue Reading
“Delights To Go” shows promise but reflects Lufthansa’s problems
On a recent trip through Munich, I was excited to try out Lufthansa’s new “Delights To Go” self-service mini-lounge: this is the kind of inn... Continue Reading
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