Take a look inside Incheon Airport’s new Terminal 2
Visitors headed to South Korea for the 2018 PyeongChang Winter Olympic Games will be wowed by the brand new Terminal 2 that opened last mont... Continue Reading
Tag Archives: lounge
Choose-your-own-adventure model emerges at Etihad Airways
Sitting in a cramped seat and drooling over the extras – extra space, extra food, extra goodies – allocated to those in business or first cl... Continue Reading
Qatar’s Paris CDG lounge shines, with one exception
Paris’ Charles de Gaulle airport is an odd one for lounges, with a surprising number of outstation facilities run by premium airlines sittin... Continue Reading
PaxEx 2018: Airlines seek to redefine lounges during a time of transition
Airline lounges for first class, business class and frequent flyers remain in a transitional period as airlines continue to reduce the numbe... Continue Reading
Qantas’ London lounge is the new Heathrow T3 must-visit
Qantas’ London lounge is a fascinating beast. A month into its existence, the lounge is settling in nicely, and is rivalling Cathay Pacific’... Continue Reading
How airlines can design multifunctional lounge seating to please all
Airport lounges have a unique set of passenger needs to fill: restaurant, lounge, office, dining room, living room, bar, spa, bathroom, bedr... Continue Reading
Lufthansa’s top-notch First Class Terminal needs some 2017 updating
The title of “World’s Best Lounge” is a tricky one, and varies between travellers’ preferences, needs and expectations. But a truly successf... Continue Reading
Qantas’ new London lounge shows whimsy and style
After a delay of nearly a year, Qantas has opened its surprisingly large new lounge at London Heathrow terminal 3, and the initial launch im... Continue Reading
Paying passengers will rejoice at Air Canada Signature Suite
Passengers who have redeemed points to fly international business class on Air Canada may be disappointed to learn they are not presently we... Continue Reading
Real #PaxEx gems shine through at Cathay’s LHR, HND lounges
You might expect, given that I wasn’t the world’s biggest fan of Cathay Pacific’s first class The Pier lounge in Hong Kong, that I also woul... Continue Reading
Finnair’s Nordic identity: more than Marimekko and Moomins
There are few airlines with as much design heritage as Finnair. Its easy to overuse the word iconic, from Tapio Wirkkala’s Ultima Thul... Continue Reading
Emirates designs new Dubai co-branded Moët business lounge
Airlines are the world’s biggest Champagne buyers, and Emirates is no exception: every year, the seven lounges in Dubai International Airpor... Continue Reading
Is British Airways’ First Wing just lipstick on a horselamp?
Understanding that travellers who pay a premium value a premium airport experience, airlines are increasingly investing in fast-track and el... Continue Reading
Five steps airlines should take to improve outstation #PaxEx
As a general rule, airlines are better at delivering passenger experience from their own hubs than they are from outstation airports, where ... Continue Reading
Jade-tinted Cathay Pier lounge sums up colonial perspective problem
I always want to like Cathay Pacific. The airline created the signature business class product of this decade, the second-generation Zodiac ... Continue Reading
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