Emirates designs new Dubai co-branded Moët business lounge
Airlines are the world’s biggest Champagne buyers, and Emirates is no exception: every year, the seven lounges in Dubai International Airpor... Continue Reading
Details and Design
May only be a matter of time until amenity kits are digital deliveries
Tiny toothpaste. Eyemask. Antiseptic towelette. Socks. Amenity kits today have changed very little over the more than 60 years they’ve been ... Continue Reading
Dylan’s Candy Bar brings pure imagination to JFK Terminal 4
When she first set out to create the “world’s largest confectionary emporium” in 2001, Dylan’s Candy Bar founder Dylan Lau... Continue Reading
Why Singapore Airlines’ unlikely amenity makes clean sense
For an airline consistently ranked best in the world, Singapore Airlines has surprisingly few gift amenities for premium passengers. There i... Continue Reading
The most traveled airline keepsake isn’t going anywhere
If business class passengers arriving off long-haul KLM flights seem to have a little extra smirk to their smile, it may be because there’s ... Continue Reading
Lift designs thoughtful, elegant cabins for revitalised Philippine Airlines
You might not expect to find a passenger experience design house in the quiet Hanzomon district of Tokyo, with its distinctly un-Japanese wi... Continue Reading
Think pink: Airlines delight with lively livery colors
When headlines last month proclaimed that Nigeria-based, upstart airline JetWest was aiming to become the “easyJet of Africa,” the promise t... Continue Reading
VIDEO: Smart design on display at Future Travel Experience expo
As vendors vie for space in the airport and on board aircraft, this week’s Future Travel Experience (FTE) Europe conference and exposition i... Continue Reading
Seatmakers offer new PED holders, but room remains for innovation
Personal electronic devices will be the passenger experience trend of the year — again — not least because of the illogical and dangerous mo... Continue Reading
‘SAS Dreams’ positions the airline as guide for branded experiences
It’s a brand’s dream come true for consumers to love and trust in them so much as to integrate the brand into their lifestyles. A loyal fan ... Continue Reading
Shorthaul Side-Slip Seat evolves, longhaul staggered seat emerges
Last year saw new seatmakers bursting onto the scene, but this year was about refinements and development of the products they unveiled in 2... Continue Reading
Why Air France pours complimentary Champagne in all classes
Bubbles on planes is trending. In the last few months, both Southwest Airlines and Alaska Airlines have added sparkling wines to their buy-o... Continue Reading
Food with a view: American opens new Flagship First Dining at JFK
At New York’s John F. Kennedy International Airport, American Airlines has opened its first ‘Flagship First Dining’ restaurant, ... Continue Reading
Customer service leads the way as airlines cope with electronics ban
The electronics ban, introduced in March by the current administration on flights to the United States from several Muslim-majority countrie... Continue Reading
Delta amps up the socially-conscious cool factor with LSTN headphones
One of the coolest things to come out of the so-called Sustainability Revolution of the past few years is that it’s turned crunchy, hi... Continue Reading
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