Op-Ed: Real #PaxEx details where British Airways could improve
British Airways last month unveiled a rather milquetoast set of “new enhancements for customers”, and unlike many airline “enhancements” the... Continue Reading
Tag Archives: Champagne
Seeking the premium in Miami’s Centurion Lounge, by Amex
American Express has long offered airport lounge access through the Priority Pass program. But in recent years, it began opening its own Cen... Continue Reading
TAP A321neo shorthaul business: a new standard for Eurobiz?
Flying around Europe is rarely a matter of luxury, even in business class, with the European-style “Eurobusiness” still de rigueur across th... Continue Reading
A tale of two halves: British Airways’ Eurobiz in COVID times
British Airways’ Club Europe business class can be great value on European flights. Priority checkin and lounge access make the airport expe... Continue Reading
At Hambledon, English sparkling wine asks a tough question
Champagne: it’s the tipple of choice for many passengers — whether up front in business and first classes worldwide, or even in economy on A... Continue Reading
What airlines can learn from Singapore Airlines’ Private Room
Tucked away as a lounge-inside-a-lounge-inside-a-lounge in the SilverKris complex at Changi Airport, Singapore Airlines’ Private Room is amo... Continue Reading
The surprising importance of a lounge for an independent traveler
Outside the realms of frequent travelers, an airline lounge is of a refined, elegant, upmarket space filled with objets d’art and chaises-lo... Continue Reading
Recategorizing inflight Champagne five years on
Five years is a long time in aviation — and with it being over five years since I first tried to sort inflight Champagne into categories, it... Continue Reading
Six questions to help airlines design thoughtful premium ground #PaxEx
When designing passenger experience in airports, especially for departures, it’s crucial to give the passenger as much information as they w... Continue Reading
Ultima Thule: Finnair’s iconic glasses turn fifty
On the banks of a small lake in a tiny Finnish village sits the glass factory where every single one of Finnair’s signature Ultima Thule gla... Continue Reading
Why Air Canada wine is globally sourced and one must include bubbles
Though Air Canada has occasionally come under fire for sourcing wine from around the world instead of largely focusing on Canadian wine, the... Continue Reading
BA picks new Champagne, but without new seats is it all froth?
British Airways has six new Champagnes on board its longhaul first and business class cabins, and in its new lounges — but there’s only a li... Continue Reading
Airline Champagne options bubble with opportunity
It was all the way back in 2014 that I first started sorting inflight Champagne into categories to help discussion of what remains the most ... Continue Reading
Korean Air’s staid first class misses out on innovation
Three years ago, bang in the middle of Korean Air’s “Nutgate” scandal, the airline’s first class service on the premium route between Seoul ... Continue Reading
PaxEx 2018: Airlines seek to redefine lounges during a time of transition
Airline lounges for first class, business class and frequent flyers remain in a transitional period as airlines continue to reduce the numbe... Continue Reading
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