Korean Air’s staid first class misses out on innovation
Three years ago, bang in the middle of Korean Air’s “Nutgate” scandal, the airline’s first class service on the premium route between Seoul ... Continue Reading
Three years ago, bang in the middle of Korean Air’s “Nutgate” scandal, the airline’s first class service on the premium route between Seoul ... Continue Reading
Airline lounges for first class, business class and frequent flyers remain in a transitional period as airlines continue to reduce the numbe... Continue Reading
Qantas’ London lounge is a fascinating beast. A month into its existence, the lounge is settling in nicely, and is rivalling Cathay Pacific’... Continue Reading
Qatar Airways is rarely out of the news, but much of the talk revolves around its mercurial chief executive, Akbar al Baker, who is always g... Continue Reading
For wine aficionados, it’s rare to find an airline offering as impressive a list of options as Japan Airlines did on my recent first class f... Continue Reading
Before I start, an unusual disclaimer. There are times when I hesitate, as a journalist specialising in the passenger experience, to raise i... Continue Reading
You might expect, given that I wasn’t the world’s biggest fan of Cathay Pacific’s first class The Pier lounge in Hong Kong, that I also woul... Continue Reading
Airlines are the world’s biggest Champagne buyers, and Emirates is no exception: every year, the seven lounges in Dubai International Airpor... Continue Reading
It’s a commentary on the state of European business class when an 18”-wide seat, no neighbour, a tasty hot meal and some chilled Champagne i... Continue Reading
Bubbles on planes is trending. In the last few months, both Southwest Airlines and Alaska Airlines have added sparkling wines to their buy-o... Continue Reading
At New York’s John F. Kennedy International Airport, American Airlines has opened its first ‘Flagship First Dining’ restaurant, ... Continue Reading
I haven’t always been the biggest of fans of Swiss’ newest set of lounges at Zurich, and indeed I maintain that the business and Senator lou... Continue Reading
It’s no surprise that Singapore Airlines, renowned for its attention to detail and customer service, provides an excellent first class produ... Continue Reading
Flying in Singapore Airlines first class out of Changi on a frequent flyer mileage ticket recently, I stopped in at the airline’s Private Ro... Continue Reading
Hong Kong Airlines, the Chek Lap Kok-based member of the Hainan Airlines family, launched longhaul flights to Auckland in early November, an... Continue Reading
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