Ryanair under fire for refusal to re-route stranded passengers with rivals
Ryanair is flying in the face of European law by refusing to pay for passengers caught up in its crew rostering debacle to take alternative ... Continue Reading
Services
Mulling bizjet travel? Here’s your charter starter
The attractions of chartering a business or executive aircraft are many, whether you’re looking for private travel; the convenience an... Continue Reading
More than just a retrojet: TAP goes all out with jet age service
Everyone loves a retrojet. That includes passengers — witness the flurry of smartphones glued to an airport window whenever one rolls past —... Continue Reading
Why premium economy on 787 is sweet spot for Air France, passengers
When a French foreign exchange student informed my high school French teacher that she couldn’t understand a word the instructor was saying ... Continue Reading
Finnair starts digital transformation with IBM/Apple maintenance apps
In any airline, the opportunities for business improvement using new digital tools are numerous — larger, indeed, than the development pipel... Continue Reading
From C-suite down, Finnair and its staff value social media
Finnair has long been at the forefront of airlines on social media, with successful online campaigns — both with and without the assistance ... Continue Reading
Finnair’s Nordic identity: more than Marimekko and Moomins
There are few airlines with as much design heritage as Finnair. Its easy to overuse the word iconic, from Tapio Wirkkala’s Ultima Thul... Continue Reading
Ethiopian’s 767 refit to support four more years of service
If you thought that the Boeing 767’s heyday was over, Ethiopian Airlines’ recent decision to install Optimares’ fully flat ZEST seats on its... Continue Reading
Liberty Jet works to enhance personal relationships with mobile site
Liberty Jet has launched a website which aims to improve its client’s travel experience and maintains the personal touch so important in cha... Continue Reading
Emirates designs new Dubai co-branded Moët business lounge
Airlines are the world’s biggest Champagne buyers, and Emirates is no exception: every year, the seven lounges in Dubai International Airpor... Continue Reading
May only be a matter of time until amenity kits are digital deliveries
Tiny toothpaste. Eyemask. Antiseptic towelette. Socks. Amenity kits today have changed very little over the more than 60 years they’ve been ... Continue Reading
Artist Philip Noyed takes MSP airport art over the rainbow
The birthplace of Scotch Tape, Post-It Notes, Target, and the sprawling Mall of America, Minnesota might not be the first place you’d ... Continue Reading
Flexjet lays claim to most advanced app in fractional ownership
Flexjet launched its new iPhone app less than a month ago, but already reports 20% take-up by its customers. The company offers private jet ... Continue Reading
Dylan’s Candy Bar brings pure imagination to JFK Terminal 4
When she first set out to create the “world’s largest confectionary emporium” in 2001, Dylan’s Candy Bar founder Dylan Lau... Continue Reading
Why Singapore Airlines’ unlikely amenity makes clean sense
For an airline consistently ranked best in the world, Singapore Airlines has surprisingly few gift amenities for premium passengers. There i... Continue Reading
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