Op-Ed: Changing expectations spur revolution in #PaxEx
This is an Op-Ed contribution from Thomas Windmuller, senior vice president, airport, passenger, cargo and security at the International Air... Continue Reading
This is an Op-Ed contribution from Thomas Windmuller, senior vice president, airport, passenger, cargo and security at the International Air... Continue Reading
Concur Technologies, the leading travel and expense management company in the world, is eager to forge partnerships with firms that provide ... Continue Reading
In an era of ubiquitous customer satisfaction surveys and real-time inflight trouble shooting via social media, sometimes the best way to co... Continue Reading
Travel start-ups take heed – the International Air Transport Association (IATA) has partnered with a leading travel-focused investment firm ... Continue Reading
Historically the difference for passengers between low-cost and legacy carriers was one of quality of experience: if you paid less, your exp... Continue Reading
More than a decade ago the concept of a permanent boarding pass for an airline was actually implemented. It was quickly scuttled due to regu... Continue Reading
In the United States, airlines must abide by laws including the Americans with Disabilities Act and Part 382 of Title 14 of the US code. In ... Continue Reading
It has been seven months since we took a look at the changing face of the transcon market between LAX and JFK. The US Department of Transpor... Continue Reading
LAS VEGAS: I haven’t met too many people, or any people for that matter, who enjoy long lines at the airport. And yet the queue, the line, t... Continue Reading
NEW YORK: When an airline executive proudly announces, “It’s better to get a heart attack on Lufthansa than any other place,” you know right... Continue Reading
It wasn’t so long ago that many airlines, particularly those operating in North America, were suffering from a shortage of cash flow. For ye... Continue Reading
LONDON: Scandinavian budget carrier Norwegian Air Shuttle is confident its dream to operate transatlantic flights through an Irish subsidiar... Continue Reading
It wasn’t so very long ago that the existence of global distribution systems (GDSs) appeared to be threatened. Eager to maximize visibility ... Continue Reading
US ultra low-cost carrier Spirit Airlines is encouraged by the performance of its new campaign designed to educate passengers about its extr... Continue Reading
Virgin Atlantic is shaking up its route network, consolidating its position as transatlantic partner of its new largest shareholder and join... Continue Reading
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