GAO finds fewer reports of involuntary denied boarding by US airlines
Fewer passengers have filed complaints with the US Department of Transportation related to involuntary denied boarding, which suggests that ... Continue Reading
Services
Inflight Contentment: Design for the emotional journey
If you’ve ever cried uncontrollably during an inflight movie, or found yourself looking out of the aircraft window wondering about the meani... Continue Reading
The architects who went subterranean so TWA Flight Center could soar
Lea Ciavarra and Anne Marie Lubrano were not born when Eero Saarinen’s TWA Flight Center opened in New York in 1962. For much of their profe... Continue Reading
Zip Air debuts 787 cabin: is this really a LCC or JAL Lite?
Japan Airlines’ start-up subsidiary Zip Air Tokyo was officially named to evoke the speed and efficiency of traveling long-haul on an airlin... Continue Reading
Op-Ed: Why learning to fly makes you better at everything
The craving to fly knows no boundaries. It can afflict anyone – kings and commoners, the young and the not-so-young. For some individu... Continue Reading
Super Eco Seat brings minimalism to new heights
Spanish design consultancy firm Mormedi has won a German Design Award for its Super Eco Seat proposal for the Future Cabin of the Asian Mark... Continue Reading
Lufthansa’s second approach at low-cost, long-haul will have new brand
Lufthansa’s foray into low-cost, long-haul by using Eurowings was unpopular with passengers, unions and one important person: Lufthansa Grou... Continue Reading
A seaplane flies commercial aviation into the electric era
The long-anticipated dawn of electric commercial aviation came on 10 December – not from a major manufacturer, but through a collaboration b... Continue Reading
New year, new sustainable goals in commercial aviation
If 2019 was the year of “Flight Shame”, 2020 may just be the year of “Flight Redemption” as airlines big and small roll out (or at least, pu... Continue Reading
Rogue lithium battery shipments pose risk to airline safety: IATA
The risks to aviation safety of lithium battery fires are well documented here at Runway Girl Network, and those risks are growing exponenti... Continue Reading
Wings out: Interspace promises privacy and comfort in premium economy
New Territory thrilled attendees of the recent RedCabin Aircraft Cabin Innovation Summit in London when it unveiled a brand new premium econ... Continue Reading
JAL’s signature Sky Time kiwi drink goes from strength to strength
Designing a signature beverage is a complicated endeavor for an airline, especially when it comes to getting the balance right between somet... Continue Reading
Sustainable amenity kits are a thing of beauty in and out of the cabin
Amenity kits are always a welcome comfort, but doubly so when they reflect local culture and are good for the planet. Hawaiian Airlines is t... Continue Reading
Can we ‘gamify’ the design of the passenger experience?
Commercial airlines have already built gaming principles into their loyalty programs; miles and points schemes engage travelers with the bra... Continue Reading
Thai challenges Gulf airlines on idea that Middle East hubs are better
Many airlines have tried to restrict the growth of Gulf carriers Emirates, Etihad Airways and Qatar Airways by lobbying governments via econ... Continue Reading
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