PaxEx 2018: Airlines seek to redefine lounges during a time of transition
Airline lounges for first class, business class and frequent flyers remain in a transitional period as airlines continue to reduce the numbe... Continue Reading
Op-Ed
PaxEx 2018: An increasingly complex balancing act for premium classes
In the pointy end of the plane, 2018 is set to be a pivotal year as business class continues to supplant first up front. Can the industry pu... Continue Reading
Editorial: Passengers must help to keep industry’s nose clean
Sandwiched between an awkwardly inappropriate comment – to a sea of white faces – about being “glad nobody took a knee” during the nat... Continue Reading
Op-Ed: Paying passengers will rejoice at Air Canada Signature Suite
Passengers who have redeemed points to fly international business class on Air Canada may be disappointed to learn they are not presently we... Continue Reading
Op-Ed: Are you ready for the EU general data protection regulation?
This is an Op-Ed contribution from Anna Guégan, who serves as manager of policy and market access at London-based consultancy Access Partner... Continue Reading
Op-Ed: Disrupting airline OCCs in the digital era
This is an Op-Ed contribution from Daniel Stecher, VP and head of sales for airline operations at IT solutions provider IBS Software Service... Continue Reading
Op-Ed: People with disabilities want to travel, too
There are a number of misconceptions about people with disabilities (PWDs) and their desire for travel, and even their wherewithal to do so.... Continue Reading
Op-Ed: Chicago is latest to receive Star connection service; will it help?
The Star Alliance recently announced that Chicago O’Hare International will be the latest airport to become part of the Star Alliance Connec... Continue Reading
Op-Ed: Disabled passengers deserve better accommodation
Rocket Girl, aka coach Mary Doyle is spreading the word about a new UK campaign aimed at bringing equality to wheelchair users in aircraft c... Continue Reading
Op-Ed: Blaming failed service to India on M3 is misguided of Delta
This is an Op-Ed contribution from Gavin Werbeloff, a real estate fund manager and travel junkie who turns his analytical methods to aviatio... Continue Reading
Op-Ed: Why it’s time for flight shopping to finally change
This is an Op-Ed contribution from Robert Albert, Founder & CEO of Routehappy, the rich content platform for flight shopping. Comfort+. ... Continue Reading
Op-Ed: Air Canada PE is decent enough, but could use some tweaks
This is an Op-Ed contribution from retired marketing consultant and frequent flyer Robert Donnelly. Disclosure: Robert and his wife paid for... Continue Reading
Op-Ed: Inmarsat sees demonstrable risks in reseller business model
“History and basic economics tell us that the satellite market is cyclical.” Leo Mondale, President Inmarsat Aviation, suggests ... Continue Reading
Op-Ed: The integration of connectivity and cabin environments
This is an Op-Ed contribution from Werner Lieberherr, executive vice president and chief operating officer, Interior Systems for Rockwell Co... Continue Reading
Op-Ed: United should use PR disasters as catalysts for change
This is an Op-Ed contribution from Michael Meloni, founder of PassengerWise, a marketing and digital consultancy. A passenger, who is report... Continue Reading
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