PaxEx 2017: The airport of the future starts to arrive
Self-service will be the watchword for developments in airport #PaxEx during 2017, as operators and airlines seek to reduce the cost of doin... Continue Reading
Op-Ed
PaxEx 2017: Connected seatback IFE is both opportunity and threat
2017 is set to be a renaissance year for the inflight entertainment industry. After the introduction of an avalanche of wireless streaming s... Continue Reading
PaxEx 2017: A year of delivery for new connectivity systems
For several years, it has been feeling like every year is a significant one for inflight connectivity, but even for this fast-paced end of t... Continue Reading
PaxEx 2017: As first class numbers shrink, the luxury will grow
This won’t be the year that international first class travel disappears from our skies. But it will be another year of reductions in the she... Continue Reading
PaxEx 2017: Business will continue pushing first class boundaries
Business class will continue its unprecedented expansion into the levels of comfort and service previously offered by first class in 2017. W... Continue Reading
PaxEx 2017: Premium economy options move strength to strength
Over the next year, the premium economy market will continue to be split between the extra-legroom economy products like United Economy Plus... Continue Reading
PaxEx 2017: Competing economy trends make for a blurry picture
Economy passengers might think that 2017 will be another year in the wrong direction as far as comfort in the onboard passenger experience g... Continue Reading
Op-Ed: Routehappy works to bring transparency to airline industry
Flying today is all in the details. Will there be free seatback inflight entertainment or will it stream to my iPad? Can I plug that iPad in... Continue Reading
Op-Ed: APEX surging to full potential leading airline #PaxEx
The following Op-Ed was penned by the Airline Passenger Experience Association’s new CEO Joe Leader, who can be found on Twitter at @J... Continue Reading
Op-Ed: All-male APEX emerging tech panel needs women’s voices
With tech-savvy women worldwide making key travel decisions these days for themselves and their families and Nielsen reporting last fall tha... Continue Reading
Op-Ed: Identity, aviation security and the response to terrorism
A dozen years ago, I wrote my Master of Arts dissertation on how to deter acts of terrorism. More than a decade later, I find myself revisit... Continue Reading
Op-Ed: Why the rush to judgment in the Metrojet disaster
This is an excerpt from a story in The New York Times: “The cockpit voice captured ‘a brief fraction-of-a-second sound’ just before it stopp... Continue Reading
Op-Ed: APEX needs non-entertainment vendors to stay relevant
The Airline Passenger Experience Association is a strange beast. Five years ago, and thirty years after its founding, the World Airline Ente... Continue Reading
Op-Ed: Airlines’ bespoke premium seat choices warrant questions
British Airways introduced the first flat-bed business class seat in 2000. At that point in time, no seat manufacturer was making fully hori... Continue Reading
Op-Ed: Rail needs to be focus in Heathrow expansion
The dies are cast and the battle lines drawn up once more over whether and how to expand London Heathrow. The UK’s Airports Commission, chai... Continue Reading
2