United’s invisible cocktail table underlines importance of design testing
Imagine you’re an airline creating a customised domestic US first class seat for over two hundred aircraft. You’ve selected a seat and decid... Continue Reading
Tag Archives: United Airlines
UA3411 hearing gives Congress soundbites for reelection campaigns
“The last thing in the world you want is this committee and this Congress putting [rules] together.” So said Representative Bill Shuster, Ch... Continue Reading
As United makes new #PaxEx pledges, PR execs weigh in on #Bumpgate
The unraveling tale of United passenger Dr. David Dao, who was injured and dragged off a United Express aircraft by officers after refusing ... Continue Reading
#PaxEx TV: Mobile, social, vocal passengers demand a better United
This month on #PaxEx TV, we discuss why United Airlines has become a case study in how not to handle a crisis, and why passengers will deman... Continue Reading
Op-Ed: United should use PR disasters as catalysts for change
This is an Op-Ed contribution from Michael Meloni, founder of PassengerWise, a marketing and digital consultancy. A passenger, who is report... Continue Reading
Coach comfort could make a comeback with these new economy seats
Innovation often seems driven by upstarts, not industry stalwarts. In the world of economy class seating, however, this year’s Aircraft Inte... Continue Reading
Press Release: United taps B/E for Aspire widebody main cabin seating
B/E Aerospace, Inc. (NASDAQ: BEAV), the world’s leading manufacturer of aircraft cabin interior products, today announced that United Airlin... Continue Reading
Panasonic Avionics revises XTS satellite plan for aero connectivity
The future of inflight connectivity will come through a mix of broad-beam and spot-beam connections. That’s the message Panasonic Avionics C... Continue Reading
NAI gets a union; will US3 and labor continue to fight it?
Will the labor union objections to Norwegian Air International (NAI), the Ireland-based arm of the Norwegian family, stop now? The budget ai... Continue Reading
Learning the lesson from United’s unforced error on girls’ leggings
A big, bad airline humiliating children in the middle of a busy international airport is the kind of event that is bound to go viral in the ... Continue Reading
Qatar Airways QSuite: Can everyone find their happy place?
Delivering true innovation in business class is increasingly difficult. Airlines must balance a trio of demands: privacy, comfort, and profi... Continue Reading
San Francisco competition hots up, plus a new friend for Snoopy
Now that their merger has closed Alaska Airlines and Virgin America are getting to work on route adjustments to take advantage of the compan... Continue Reading
AFA president on why NAI entry is concern to US flight attendants
If there was ever a single moment that redefined the aviation industry for Sara Nelson, it was 9/11. “Every day since the planes again began... Continue Reading
United’s domestic 777 presents mixed bag in economy class
In 2016, United began reconfiguring about a dozen Boeing 777-200 aircraft from international configurations to a new densified domestic vers... Continue Reading
Thales, SES and Hughes partner on Ka solution tailored for aero market
Thales, SES and Hughes are teaming up to deliver an improved inflight connectivity solution under the Thales FlytLIVE brand. The new agreeme... Continue Reading
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