Press Release: Caterers, airport services support safe EU travel restart
Today the European Commission released its guidelines to help Member States gradually lift travel restrictions and allow tourism and aviatio... Continue Reading
Tag Archives: Meal Service
Virgin Australia from the beginning, and what shouldn’t be the end
Virgin Australia’s story is one of passenger experience, of transforming a cheap-and-cheerful low-cost carrier into a new model of airline, ... Continue Reading
Boxed and ready to board? Considering catering post-coronavirus
As we consider how the coronavirus pandemic will alter the design of the aircraft cabin experience, and look at industry innovations that co... Continue Reading
Notes from first class for future #PaxEx design
After making the most of sweet spot redemptions in several frequent flyer mile programs recently, I got to thinking about how the lessons of... Continue Reading
US airlines require passengers and employees to wear face masks
Aligning with best practices from the Centers for Disease Control and Prevention (CDC), US airlines are requiring that customer-facing emplo... Continue Reading
Emirates latest to block seats; frontline employees don PPE
Emirates is adopting social distancing in-flight in response to the coronavirus pandemic, with the airline announcing today that seats will ... Continue Reading
Thoughtful details and stellar service from ANA first class
It’s always a little tricky to make a decision when people ask me what was my best flight ever, but All Nippon Airways’ first class is high ... Continue Reading
Finding the moments of pure aviation joy
It always feels a little funny to tell people that I find joy in aviation, in traveling by air, in the airline passenger experience that mos... Continue Reading
When Jet2’s cheap and cheerful budget airline brought big smiles
Friendly low fares. That’s what UK holiday airline Jet2 promises — and what, on a recent flight from Gran Canaria to Birmingham before coron... Continue Reading
Alaska Airlines hard product largely shines on A321neo
Alaska Airlines found itself in a weird position when it acquired Virgin America. Virgin operated an all-Airbus fleet that Alaska didn’t wan... Continue Reading
Omni Air, flying for Air Canada, delivers solid passenger experience
As the Boeing 737 MAX grounding continues to drag on, airlines around the world have had to get creative with how to plug gaps in their flee... Continue Reading
A340 short-hop underscores mundane nature of Iberia narrowbodies
Iberia generally runs its spartan fleet of Airbus narrowbodies, replete with 28” pitch in economy and underwhelming Eurobusiness, between th... Continue Reading
Air Antwerp Fokker 50 from London City might make you nostalgic
There’s no shortage of small, niche carriers out there – airlines that fly a handful of routes with a handful of airplanes, some... Continue Reading
Drawbacks are mostly age-related in business class on KLM 747 combi
Several days in Europe well spent came to an end, and it was time to make my way home from Amsterdam via Los Angeles on KLM. Though I had fl... Continue Reading
KLM 747 combi is an AvGeek dream but PaxEx minuses smart
KLM’s Boeing 747 fleet, not unlike others around the world, is on its way out. With less than ten remaining, and plans to discontinue ... Continue Reading
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