Press Release: LocusLabs and Grab support contactless airport ordering
LocusLabs™ announced today that the web version of its LocusLabs™ indoor mapping and location platform is now fully integrated with the Grab... Continue Reading
Tag Archives: Meal Service
From Broken Hill to Sydney, 14 outback hours by train
When people think about long-distance rail journeys in Australia, the ones that come to mind are the Ghan, the Indian Pacific: the continent... Continue Reading
Press Release: LSG Group sees 50% drop in sales in first half of year
The ongoing coronavirus crisis and the resulting widespread reduction in global air traffic are having a drastic impact on the LSG GroupR... Continue Reading
Reflecting on the best flight(s) I’ve ever taken
Like many folks in aviation, I’m often asked to describe the best flight I’ve been fortunate enough to take. The answer? It’s complicated, b... Continue Reading
Press Release: gategroup sees rising demand for digital retail solution
gategroup, a leading global provider of airline catering solutions and pre-order/inflight/and post-flight retail services, is seeing increas... Continue Reading
How I fell in love with aviation
Everyone who loves aviation comes to it in their own special, unique way. For me, this most changeable of industries has been one of the few... Continue Reading
Press Release: Finnair reopens Helsinki lounge; makes PaxEx changes
During the spring, Finnair made numerous changes to its services to support the health of customers and employees at the airport and on boar... Continue Reading
A toast to first class — and hope for its legacy
Writing about airline premium seats and service often feels like, quite literally, a first class problem. That’s especially the case during ... Continue Reading
Virtual aircraft trolley with touch-free payments to roll out
As the aviation industry seeks to restart after COVID-19-driven suspensions, airlines are looking hard at what the passenger experience migh... Continue Reading
Singapore Airlines mostly impresses on world’s longest flight
The air was thick and humid outside Singapore’s sprawling Changi International Airport last September. The blast of cold, conditioned ... Continue Reading
Press Release: Crystal Cabin Award: Winners to be announced in 2021
The awards ceremony for the 14th Crystal Cabin Awards in Hamburg, originally planned for 1 April 2020, has been rescheduled for 13 April 202... Continue Reading
An aviation geek’s quest to fly a Thai 747
Those who have read my work here may recall that I have long tried to fly aboard a Thai Airways 747. Three times, in fact. Each ended in an ... Continue Reading
What the Euro-LCC model can tell us about the future of aviation
“The future’s bright. The future’s orange.” That iconic UK advertising strapline — for the 1990s’ UK mobile phone network Orange — may ring ... Continue Reading
Giving passengers more PaxEx control could improve their sleep
Students at the Delft University of Technology (TU Delft) are continuing their work to explore all facets of the passenger experience and ex... Continue Reading
When service makes the difference on Singapore Airlines
There are times in aviation where you have what’s just the most perfect experience, but when you think back on it you struggle to articulate... Continue Reading
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