United’s new Polaris business class designed with sleep in mind
NEW YORK – United Airlines will premiere its new Polaris business class cabin in December, when the first of 14 Boeing 777-300ERs it h... Continue Reading
Tag Archives: lounges
Will United’s new Polaris business class shine brightly?
Revealing its new international business class product — Polaris — in New York today, United Airlines is banking big on the future of a comb... Continue Reading
Evolving BA Club World beyond the boarding school model
I have this theory about British Airways’ Club World business class product, from start to finish: that it’s designed for people who have fo... Continue Reading
Lounges continue to fragment between status and class of service
As airlines continue to invest in the passenger experience, more and more of them are revisiting the split between the ground services they ... Continue Reading
When a bed is the best thing on offer in a lounge
Flying Air New Zealand Business Premier out of Shanghai’s Pudong International Airport after a hot and sweaty day in the muggy coastal city,... Continue Reading
Swiss’ elegant new Zürich lounges somehow lack Swissness
Alongside its new Boeing 777-300ER aircraft (new first class suites with questionable pegboard-style holes, Thompson Vantage business class ... Continue Reading
What makes a great branded airline outstation airport lounge?
It seems like the branded outstation airport lounge is having something of a renaissance. With airlines continuing to fight for lucrative bu... Continue Reading
United bundles Economy Plus with rollout of new packages
United Airlines is upping ancillary marketing efforts for its Economy Plus extra legroom product, splitting the offering into “Essenti... Continue Reading
American Airlines goes Flagship-ish with DFW dining room
American Airlines has stepped up the lounge offerings for its premium customers at it largest hub; there is finally a private Flagship facil... Continue Reading
Air New Zealand’s Auckland regional lounge excels
Air New Zealand’s new regional concept lounge in Auckland is remarkably clever. It’s small, chic and comfortable — ideally targeted at the t... Continue Reading
LAX Star Alliance first class lounge shines brightly
Passing through Los Angeles LAX en route to Tokyo this week, and with a hot first class redemption ticket in my hand, I was looking forward ... Continue Reading
Airlines need to Nudge passengers into lounge quiet
“Hello? Hello? Yeah, I’m in the lounge.” One of the downsides of the personal electronic device revolution is the scourge of tinny music, vi... Continue Reading
London Heathrow Terminal 2 has a long way to go
London Heathrow’s Terminal 2 — The Queen’s Terminal, as signs at the entrance trumpet — is the newest facility at LHR, opened in June 2014 a... Continue Reading
What is business class, in the age of longhaul LCCs?
What does longhaul business class mean to you? Is it a flat (or nearly flat) bed? Lounge access? Better food and drinks? The diversification... Continue Reading
Antigua seeks to improve passenger experience with new terminal
ANTIGUA: The Caribbean tourism market is a competitive one and the twin island nation of Antigua and Barbuda takes a large step forward in t... Continue Reading
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