Disruptive passenger problem rears its head again
Unruly passengers causing disruption on aircraft was a hot topic even before the COVID-19 crisis. Now, as some countries start to return to ... Continue Reading
Tag Archives: facemask
American LGA-ORD Oasis: unremarkable in a good way
I would have never expected a totally routine flight between New York LaGuardia and Chicago O’Hare to be so memorable and special, but after... Continue Reading
Cathay first and business passengers can sleep lie-flat without masks
Passengers flying in first or business class on Cathay Pacific are permitted to remove their masks when sleeping in the lie-flat position, u... Continue Reading
American now accepting mask exemptions for disabled passengers
American Airlines is now accepting face mask exemptions for disabled passengers who are unable to wear one, after aligning its mask protocol... Continue Reading
US mask mandate in effect on planes and all public transport
Under the Biden administration, the US Centers for Disease Control and Prevention is requiring all travelers on public conveyances – includi... Continue Reading
US FAA cracks down on unruly airline passengers
The US Federal Aviation Administration is adopting a stricter legal enforcement policy against unruly passengers after observing “a disturbi... Continue Reading
Aviation’s role in managing forthcoming COVID-19 vaccine mandates
With what feels like a drumbeat of good news around vaccinations to prevent the ongoing spread of the SARS-CoV-2 coronavirus that causes COV... Continue Reading
Creating a ‘me space’ on board with a recyclable solution
As airlines begin to abandon empty middle seat policies adopted at the beginning of the COVID-19 crisis, passengers may crave a more private... Continue Reading
Why key upgrades hang in the balance for New York City Subway
The last time I wrote about the state of the New York City Subway in 2015, things were not going all that well. Overcrowding was burdening t... Continue Reading
Channel ferry COVID protocols reassuring for passengers
With Europe heading back into strict COVID-19 lockdowns, travel has been reduced to the essentials. For an essential, last-minute trip from ... Continue Reading
Research, “bad math” and real-world cases show COVID uncertainty
Is flying safe? Airlines and aviation trade groups would very much like passengers to think so, and have been focusing much energy on provin... Continue Reading
Flying internationally from Mexico during COVID
On a Monday afternoon at Cancun International Airport (CUN), heavy cumulus clouds punctuated the sky as Tropical Storm Gamma churned slowly ... Continue Reading
Hygiene expectations post-COVID: a generation of Naomi Campbells?
“I love travelling.” Naomi Campbell proclaimed aboard a Qatar Airways Airbus A380 in Nice during July of 2019, as she proceeded to don prote... Continue Reading
#PaxEx Podcast Transcribed: Build confidence with masks on, fees off
We are pleased to provide a transcript of the #PaxEx Podcast, Episode 73, the audio recording of which was published on 2 September. Intro m... Continue Reading
#PaxEx Podcast: Building travel confidence with masks on, fees off
Welcome to Episode 73 of the #PaxEx Podcast, which tracks the evolution of the airline passenger experience. In this episode, available on A... Continue Reading