The good and the meh of Korean Air PaxEx aboard the 787-9
On my way to the 2019 IATA Annual General Meeting in Seoul, I had a choice to make. Flying Korean Air, I could opt to take the once cutting-... Continue Reading
On my way to the 2019 IATA Annual General Meeting in Seoul, I had a choice to make. Flying Korean Air, I could opt to take the once cutting-... Continue Reading
While I try to get to my destinations on non-stop flights, sometimes that just isn’t possible. One of those destinations happens to be Hambu... Continue Reading
In true Virgin style, the reveal of Virgin Atlantic’s new Airbus A350 interiors at its headquarters near Gatwick was slick, design-oriented ... Continue Reading
The needs of the nomadic businesswoman traveler shed light on something that women have known all along: the airline passenger experience ne... Continue Reading
Just over a year ago, I was impressed by the IAG low-cost carrier Vueling’s Eurobusiness seating, sold as its “Excellence” fares. But with r... Continue Reading
It’s not often in passenger experience that anything remains among the world’s best for more than ten years. But during a recent trip to Aus... Continue Reading
United Airlines on 12 January opened its newest Polaris Lounge at Los Angeles International Airport (LAX). Located toward the end of Termina... Continue Reading
Vistara, a young, boutique airline in India, is seeking to make waves for its service and gracious staff. With a fleet of 22 aircraft includ... Continue Reading
As the big three US airlines race to install their premium economy cabins as fast as possible, many of their competitors and partners have h... Continue Reading
Oman Air recently celebrated the delivery of its fifth of 30 Boeing 737 MAX 8s on order with the airframer. Keen to learn more about Oman Ai... Continue Reading
New York’s LaGuardia Airport has long been at the extreme bottom of anyone’s list from which to draw #PaxEx inspiration. That ma... Continue Reading
Alex Duncan, design director interiors at JPA Design, London, spends his time thinking of fresh ways to make hotels and airport lounges more... Continue Reading
On a recent trip through Munich, I was excited to try out Lufthansa’s new “Delights To Go” self-service mini-lounge: this is the kind of inn... Continue Reading
Airlines looking to provide lounges for their frequent flyers, business and first class passengers, or travellers looking to spend a bit of ... Continue Reading
Starting with the business lounge in Paris at Charles de Gaulle airport, Star Alliance is offering virtual reality entertainment powered by ... Continue Reading
4