Soft product clever touches help Qatar Airways excel
Qatar Airways is rarely out of the news, but much of the talk revolves around its mercurial chief executive, Akbar al Baker, who is always g... Continue Reading
Qatar Airways is rarely out of the news, but much of the talk revolves around its mercurial chief executive, Akbar al Baker, who is always g... Continue Reading
An information challenge for passenger experience is just cresting the horizon for airlines, seatmakers, inflight entertainment suppliers an... Continue Reading
Did Airberlin’s demise spur the Lufthansa Group into transforming Eurowings’ longhaul top offering from a ZIM recliner-based Best product to... Continue Reading
It always amazes me how much an airline can shake up a business class cabin by updating the cushions and seat fabric, even if they do absolu... Continue Reading
Consider the humble overhead bin as you heft your carry-on luggage into it the next time you’re on an aircraft. These carefully engineered p... Continue Reading
Passengers are getting taller and broader. Certain aircraft seating configurations are being likened in news stories to flying prisons. Cons... Continue Reading
Airbus’ recent focus on bringing cabin upgrades in-house is part of a shift in how the airframer sees its role in servicing — rather than ju... Continue Reading
“99.9% of the flying public don’t know which aircraft type they’re flying.” While this generalization, left by a commenter on a past post he... Continue Reading
After a delay of nearly a year, Qantas has opened its surprisingly large new lounge at London Heathrow terminal 3, and the initial launch im... Continue Reading
LEVEL, the long-haul low-cost carrier from British Airways and Iberia parent IAG, is to start flights to four key destinations from Paris’ s... Continue Reading
NORDAM has been given permission by Boeing to work with airline customers to design, engineer, manufacture and certify front-row and other i... Continue Reading
Realizing it needs to step up its onboard #PaxEx credentials, TAP Air Portugal will adopt Panasonic Avionics’ Ku-band connectivity sol... Continue Reading
The past several years have not seen universal success for seatmakers cutting the bleeding edge where design, materials engineering, passeng... Continue Reading
Following the publication of this article, both Zodiac Aerospace and Aviointeriors have gone on record stating they are not the seatmakers f... Continue Reading
Almost exactly three years ago, a senior passenger experience executive from Delta Air Lines sat down with me at the APEX Expo and laid out ... Continue Reading
3