Banks drag their feet on chip cards as liability shift takes hold
In the age of ancillary revenue — and a week after EMV chip card liability shifted in the United States — making it as easy as possible for ... Continue Reading
Services
Can you really use Apple Watch boarding passes to travel?
Wearables are the big buzz in the aviation industry right now, whether it’s for passengers or for crew. Yet most of the analysis on the way ... Continue Reading
Passenger becomes the product as Google evolves travel strategy
Most people think of Google as a search engine, providing the information a user is looking for across any number of disciplines. In the tra... Continue Reading
Airlines should copy Amazon’s model, say distribution experts
As airlines work with their travel and technology partners to bring IATA’s New Distribution Capability (NDC) to life in a bid to ensure thei... Continue Reading
United Airlines advertises wireless IFE option on tray tables
United Airlines is building awareness about its wireless IFE product via tray tables. With more than 150 aircraft offering a BYOD streaming ... Continue Reading
Antigua seeks to improve passenger experience with new terminal
ANTIGUA: The Caribbean tourism market is a competitive one and the twin island nation of Antigua and Barbuda takes a large step forward in t... Continue Reading
Indian carriers ramp up marketing in battle to win passengers
As airlines in India jostle for media recognition in a bid to attract passengers, they are employing a host of new marketing initiatives in ... Continue Reading
LCC no-toll-free number trend makes free airport wifi vital
US ultra-low-cost carrier Frontier is joining Spirit and Allegiant in nixing toll-free telephone numbers, raising questions about whether it... Continue Reading
Airline reveals its concerns about new Airbus lavatory/galley option
As airlines work to increase passenger density on existing airframes the push to reduce everything else on board is very real. For the Airbu... Continue Reading
VIDEO: Winair begins offering pizza delivery to neighbor islands
As regulators around the world struggle with the challenges associated with proposed drone-based delivery services, one small airline is ris... Continue Reading
Why crew will determine success of Lufthansa Restaurant Service
Lufthansa’s business class offering is improving with the introduction of Restaurant Service. Easily a title that could cover little more th... Continue Reading
How Ryanair is continually evolving its mobile strategy
Monolithic legacy airline management systems can make it difficult for carriers to deliver innovative mobile solutions for their customers. ... Continue Reading
JetBlue takes passenger-centric approach to new bag fee
At the end of 2014, JetBlue finally succumbed to the bullying of Wall Street, and announced it would add a fare class that did not include f... Continue Reading
Airlines caught in crosshairs of DOJ probe face passenger criticism
With the recent declaration by the US Department of Justice (DOJ) that it is investigating potential collusion among the largest US airlines... Continue Reading
Opinion: Justice Department dropped the ball during consolidation
Earlier this week the four largest airlines in the USA confirmed that the Department of Justice is seeking information from them related to ... Continue Reading
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