Qatar Airways QSuite: Can everyone find their happy place?
Delivering true innovation in business class is increasingly difficult. Airlines must balance a trio of demands: privacy, comfort, and profi... Continue Reading
Nose to Tail
Business service for valuable, small markets: a Qantas case study
Serving markets with relatively low overall demand, but a comparatively high proportion of business travellers, is a complex proposition for... Continue Reading
San Francisco competition hots up, plus a new friend for Snoopy
Now that their merger has closed Alaska Airlines and Virgin America are getting to work on route adjustments to take advantage of the compan... Continue Reading
Lufthansa plans new groupwide business class for 2020
In what might be one of the largest shakeups in business class across Europe since Virgin Atlantic introduced the fully flat bed with direct... Continue Reading
United’s domestic 777 presents mixed bag in economy class
In 2016, United began reconfiguring about a dozen Boeing 777-200 aircraft from international configurations to a new densified domestic vers... Continue Reading
New game of thrones: Swiss charges for better biz seats
Want the best seats in Swiss’ Thompson Vantage business class cabin? Be prepared to pony up a hundred bucks or two for a “throne” with direc... Continue Reading
Dense flat seats tempt airlines towards better cheap business
Non-francophones may never have heard of Air Caraïbes, the French Caribbean airline serving the leisure market between Metropolitan France (... Continue Reading
End of the burled: Emirates updates A380 bar
Fans of Emirates’ faux burled walnut effect plastic mouldings, look away now: the airline is introducing a new model of its Airbus A380 infl... Continue Reading
Qantas overhypes, underdelivers 787-9 premium economy “revolution”
Qantas promised premium economy passengers “a class leading experience and a revolutionary new seat” when unveiling its new Boeing 787-9, bu... Continue Reading
What airlines can learn from Australia’s Indian Pacific transcon train
Travelling by rail across Australia between Sydney and Perth on the fabled Indian Pacific is truly a pleasure trip rather than purely a mean... Continue Reading
Business class problems: stowing the softest soft product
Watching my Runway Girl Network colleagues Harriet Baskas, Seth Miller and Jason Rabinowitz — and a bevy of other US media — trying out the ... Continue Reading
Polaris is peachy on United 777, but coach class crush is real
United Airlines yesterday took its new Polaris product to the skies on the first Boeing 777-300ER to feature the new business class seats. D... Continue Reading
Lufthansa’s mediocre business class problem bites on the A350
The upward pressure on business class from premium economy (and even the cheap seats down back) is hitting Lufthansa even more clearly than ... Continue Reading
Creating a first class wine list amidst cutbacks in the global age
How do you make a first wine list truly first class? It’s a complicated task, especially for a global airline. To an extent, Qantas, Alitali... Continue Reading
The good and the not so good of LA area airport shifts
Some think of Los Angeles in terms of palm trees and beaches and boardwalks. For me it is just a mess of interstates and airports. And those... Continue Reading
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