Delta sets high standard for cleanliness and comfort amid pandemic
The COVID-19 pandemic has changed the way we plan for travel. Lockdowns, border closures and COVID-19 testing requirements must all be consi... Continue Reading
Nose to Tail
The growing case for middle-seat-free class
Premium economy seems set to grow in importance to airlines as the world starts to recover from the COVID-19 crisis, with what was already t... Continue Reading
How aviation can innovate into the business class travel space
As we power into the second year of the COVID-19 pandemic, basic business class — where airlines, as in basic economy, unbundle the various ... Continue Reading
JetBlue’s new Mint, new route, give new reasons to shout
Last year at this time, a JetBlue flight was practically a carnival in the clouds. Whatever you wanted to drink, eat or watch could be done,... Continue Reading
Exploring airline form accessibility for service animal handlers
After a lengthy rulemaking process, the US Department of Transportation’s new amendments to the Air Carrier Access Act finally went into eff... Continue Reading
My kingdom for a slimline: honesty and reality in PaxEx
Once COVID-19 vaccinations enable safe, sensible and responsible travel, there’s a generational opportunity for some airlines to change tack... Continue Reading
Finding the middle road: Virgin Australia’s MAX 10 PaxEx options
When Virgin Australia takes delivery of its 737 MAX 10 aircraft starting in 2023, it will be as part of the airline’s future: charting a #Pa... Continue Reading
New York offers impressive PaxEx at Moynihan Train Hall
“Through [Pennsylvania Station] one entered the city like a god. Perhaps it was really too much. One scuttles in now like a rat.” The late a... Continue Reading
Reshaping O&D: the remote trend and business/work travel
As we look towards 2021, one thing is clear in the future fog swirling around the COVID-19 pandemic: the way that many people will work has ... Continue Reading
Butterfly seat takes flight at Sekisui Kydex incubator
Creating a new type of aircraft seating is incredibly difficult, with aviation regulation lagging significantly behind both design innovatio... Continue Reading
Deconstructing the Japanese high speed rail passenger experience
Japan’s Shinkansen high-speed network is a marvel of technology, engineering, infrastructure investment, speeding a thousand passengers seam... Continue Reading
Innovating into leisure travel in the COVID transition and beyond
Leisure travel is a massive part of the puzzle for aviation’s COVID-19 recovery, but it remains a big unknown as we continue to read into su... Continue Reading
Aviation’s COVID-19 “mad cow burger” problem
In 1990, as years of concern about mad cow disease in the UK reached critical mass, the country’s agriculture minister fed his four-year-old... Continue Reading
Toronto Pearson’s touchless parking system proves timely
In the midst of the COVID-19 crisis, and indeed in a post-pandemic world, passengers will expect more contactless experiences along their tr... Continue Reading
United impresses with accessible app for the blind
In January 2019, United Airlines launched a new inflight entertainment platform on its Boeing 787-10 aircraft. The IFE system boasts a pleth... Continue Reading