Qantas’ one in seven Business Suite seat problem is apparent
Qantas’ new business suite, currently rolling out across the airline’s domestic and international Airbus A330-200 and -300 fleet, has receiv... Continue Reading
Author: John Walton
Swiss adds connectivity but breaks from parent’s pricing scheme
“Ce n’est pas Suisse”, say the Genèvois whenever something new or unusual comes their way (especially from overseas), but the Swiss national... Continue Reading
New FlexNet seat makes promises, but Zodiac keeps mum on cert
Working with students at the Technical University of Delft in the Netherlands, Zodiac has created a new style of economy seating that replac... Continue Reading
Whither longhaul LCC Premium E in the age of DIY Eurobusiness?
Next month I’m flying from Sydney to Singapore, and the best fares were, perhaps unsurprisingly, on Singapore Airlines’ low-cost carrier Sco... Continue Reading
Redefining its lounge product, American pushes PaxEx boundaries
American Airlines is taking a big step towards moving the US airline passenger experience to match up to its international competitors with ... Continue Reading
Trickle-down passenger experience perceptions can boost safety
Talking with Qantas head of customer product and service development Phil Capps recently, the way the airline dealt with head impact criteri... Continue Reading
More Virgin Australia seat delays raise FAA secrecy questions
A second B/E Aerospace outward-facing herringbone seat installation is being delayed because of safety certification issues — and the FAA is... Continue Reading
New Formation “super-throne” posits business/first questions
Among the myriad products shortlisted for a Crystal Cabin Award is one that caught my first-and-business-class-focussed eye: a new first and... Continue Reading
When a bed is the best thing on offer in a lounge
Flying Air New Zealand Business Premier out of Shanghai’s Pudong International Airport after a hot and sweaty day in the muggy coastal city,... Continue Reading
HAECO to launch Vector economy seat on Cathay’s A350-1000
It’s not every day that an airline and a seatmaker launch a new aircraft with a new seat, but Swire Group’s Cathay Pacific and HAECO Cabin S... Continue Reading
Qantas diversifies epiQure wine offering to foodies
Qantas’ frequent flyer epiQure online wine store is expanding to specialist foodie nosh and gift packs in the latest salvo of the fight for ... Continue Reading
ALPA: cargo pilots deserve safety from lithium battery fires too
With UN international airline body ICAO’s Air Navigation Commission expected to recommend a moratorium on shipments of lithium-ion batteries... Continue Reading
Induction cooking takes to the skies with Lufthansa Technik
Magnetic induction cooking has long been a foodie favourite during upmarket kitchen redesigns, thanks to its simplicity, speed, safety, cont... Continue Reading
Apex or Nadir: the accountancy straw that breaks the camel’s back?
In the perennial quest for the optimum business class seating configuration balancing increasing passenger expectations about space requirem... Continue Reading
Swiss’ elegant new Zürich lounges somehow lack Swissness
Alongside its new Boeing 777-300ER aircraft (new first class suites with questionable pegboard-style holes, Thompson Vantage business class ... Continue Reading
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