Watch #PaxEx Minute: How not to sell Basic Economy to passengers
In this episode of #PaxEx Minute, RGN contributing editor John Walton explains why United Airlines has missed the mark in its approach to se... Continue Reading
In this episode of #PaxEx Minute, RGN contributing editor John Walton explains why United Airlines has missed the mark in its approach to se... Continue Reading
At one of the busiest stands at the recent Aircraft Interiors Expo, Asia, Molon Labe CEO Hank Scott barely paused between showing airlines, ... Continue Reading
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United Airlines has confirmed the seatmap for its new Boeing 777-300ER, and this launch aircraft for the airline’s new Polaris seat — United... Continue Reading
As the number of airlines offering an international first class product on their aircraft continues to dwindle, the seats and suites that ar... Continue Reading
Swiss and its Lufthansa Group parent have long operated an unusual model of airline lounges: the Business Lounge for business class passenge... Continue Reading
Each year at the APEX Expo, Panasonic Avionics brings what it calls the “Cool Room”, demonstrating leading-edge and bleeding-edge technologi... Continue Reading
What is United Polaris, the new airline brand? Is it the new Zodiac Aerospace SKYlounge-based seats? A set of updated meals? The Bloody Mary... Continue Reading
With plans proceeding apace for European inflight Internet and streaming entertainment systems, including a fleetwide rollout of the latter ... Continue Reading
It might be six months late, but Cathay Pacific’s new London Heathrow Terminal 3 business and first class lounge complex is truly beautiful.... Continue Reading
American Airlines Chief Pilot Kathi Durst has excelled throughout her 35-year aviation career, from her seven years in the United States Air... Continue Reading
Delta Air Lines is sending a strong message to passengers: behave civilly on board our aircraft and in our terminals, or face a lifetime ban... Continue Reading
In this episode of the #PaxEx Minute, RGN correspondent John Walton explores the small details that make for a great passenger experience. H... Continue Reading
British Airways is spending $65 million to renovate its New York JFK Terminal 7 home, and not before time. The existing terminal, built for ... Continue Reading
With the rise of premium economy cabins, and airlines trying to differentiate to the greatest degree possible both from their existing produ... Continue Reading
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