Cheap and cheerful: Wizz Air serves perfect price point on UK-Russia
I spend a lot of time with tourists here in St. Petersburg, Russia, and recently heard a rumor about “ridiculously affordable” airfares to L... Continue Reading
Tag Archives: onboard service
In Conversation Transcribed: Airline food with Nik Loukas
John Walton: Hello and welcome to Runway Girl Network In Conversation, a deep dive into aviation and the passenger experience. I’m RGN... Continue Reading
In Conversation: Airline food with Nik Loukas
Nik Loukas from InflightFeed.com joins RGN deputy editor John Walton for a wide-ranging conversation about onboard catering and how airlines... Continue Reading
Press Release: After labour pact, KLM to launch efficient economy service
KLM Royal Dutch Airlines will offer a new Economy Class service concept aboard its intercontinental flights. The decision follows a new coll... Continue Reading
Press Release: gategroup‘s new onboard dining introduced on Condor
Condor, the Thomas Cook Group airline, is the first European airline to offer gategroup’s new dining concept on European flights. The new on... Continue Reading
Podcast 054: Catering giant serves up wisdom on compliance
Welcome to Episode 054 of the #PaxEx Podcast. Our guest for this episode is Mark Naylor, who serves as Head of Compliance for Gate Gourmet i... Continue Reading
Regional airlines up their game to meet customer expectations
Passengers may have a hard time telling the difference between the product found on larger narrowbodies and the upgraded seating and ameniti... Continue Reading
US domestic first class: no longer like visiting your grandparents
For too long, flying US domestic first class has been like a Gen-Xer or Millennial visiting the den at their grandparents’. The seat is an o... Continue Reading
LRA executive wants airlines to think differently about service
In an era of ubiquitous customer satisfaction surveys and real-time inflight trouble shooting via social media, sometimes the best way to co... Continue Reading
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