Spotlight on retail portal design for pre-flight and inflight orders
As with so many parts of commercial aviation and especially the passenger experience, the COVID-19 pandemic is proving to be a catalyst for ... Continue Reading
Tag Archives: Meal Service
Press Release: United to offer economy option to pre-order snacks
Starting today on select flights, all United customers – no matter what cabin of service they’re flying in – can use the airline’... Continue Reading
Press Release: RiM partners with Eurowings Discover for onboard retail
Retail inMotion (RiM), one of the world’s leading providers of retail and technology solutions for airlines, is pleased to join forces with ... Continue Reading
At Hambledon, English sparkling wine asks a tough question
Champagne: it’s the tipple of choice for many passengers — whether up front in business and first classes worldwide, or even in economy on A... Continue Reading
Press Release: BA customers can order food to their seat via Wi-Fi
British Airways has today unveiled its new inflight digital ordering platform, giving customers travelling in Euro Traveller the option to o... Continue Reading
Press Release: Porter to expand across North America with E2 twinjets
Porter Airlines is extending its award-winning service to destinations throughout North America with the introduction of up to 80 state-of-t... Continue Reading
Amtrak’s fleet modernization plan includes historic firsts
Reinvigorated in its 50th anniversary year with an influx of federal funding and support from President Biden, Amtrak is on a roll. It recen... Continue Reading
United, Southwest and a long overdue family vacation
After sixteen months and two previously cancelled family trips due to the COVID-19 pandemic, my family of four was ready for a vacation in C... Continue Reading
Press Release: SITA upgrades passenger processing at Prague airport
SITA today announced that it has implemented its new-generation of passenger processing infrastructure at Václav Havel Airport Prague, pavin... Continue Reading
Press Release: SWISS previews its new Premium Economy Class
Swiss International Air Lines (SWISS) presented the key product and service features of its new Premium Economy Class today, and also launch... Continue Reading
How aviation can get inventive about flexible “third places”
Gone are the days of piano lounges, and with the decline of the 747 and A380, with their uniquely shaped areas that lend themselves to third... Continue Reading
Press Release: Collins unveils touchless solution for onboard services
Collins Aerospace, a Raytheon Technologies business, is increasing the operating efficiency of inflight services, enhancing passenger experi... Continue Reading
Six open questions that single-aisle longhaul still needs to answer
As the single-aisle longhaul market continues to accelerate, a number of key passenger experience design questions still need to be answered... Continue Reading
Flying the elusive 328JET at Denver Air Connection is a treat
Looking to visit the bucolic splendor of Telluride, Colorado, but without the six-hour drive from ‘nearby’ Albuquerque? Well, sh... Continue Reading
Will Lufthansa’s new BOB menu delight onboard?
For a notionally full-service airline, moving from an onboard food and beverage offering included in the price of the ticket to a buy-on-boa... Continue Reading