American first shows promise for future biz soft product
Most international first class travellers wouldn’t immediately pick American Airlines as their go-to carrier on account of its historical re... Continue Reading
Tag Archives: comfort
Qatar Airways QSuite: Can everyone find their happy place?
Delivering true innovation in business class is increasingly difficult. Airlines must balance a trio of demands: privacy, comfort, and profi... Continue Reading
Damaged, substandard Zodiac seats hit Cathay Pacific image
Zodiac Aerospace’s ongoing problems with production quality, particularly for the seats, surfaces and lavatories that it provides for the Ai... Continue Reading
Business service for valuable, small markets: a Qantas case study
Serving markets with relatively low overall demand, but a comparatively high proportion of business travellers, is a complex proposition for... Continue Reading
Pitch evolves slimlines, both with new features and a 27″ option
British upstart seatmaker Pitch — best known for its barebones product on British leisure operator Monarch — is showing a 27″ pitch-ca... Continue Reading
San Francisco competition hots up, plus a new friend for Snoopy
Now that their merger has closed Alaska Airlines and Virgin America are getting to work on route adjustments to take advantage of the compan... Continue Reading
Lufthansa plans new groupwide business class for 2020
In what might be one of the largest shakeups in business class across Europe since Virgin Atlantic introduced the fully flat bed with direct... Continue Reading
Massive CDG construction project to improve Air France #PaxEx
Looking for a smooth and convenient connecting hub in Europe? Historically the Air France operation at Charles de Gaulle airport in Paris ha... Continue Reading
Qatar fires across Etihad’s bows with four-person Qsuite
Two person, one-bedroom suite in the Etihad Residence not enough for you? Qatar Airways’ future business class now offers families or other ... Continue Reading
Norwegian’s 737 TATL service faces #PaxEx challenges
Norwegian made a big splash with the announcement that its new NAI low-fares transatlantic service will start this June from cities in Irela... Continue Reading
New game of thrones: Swiss charges for better biz seats
Want the best seats in Swiss’ Thompson Vantage business class cabin? Be prepared to pony up a hundred bucks or two for a “throne” with direc... Continue Reading
Dense flat seats tempt airlines towards better cheap business
Non-francophones may never have heard of Air Caraïbes, the French Caribbean airline serving the leisure market between Metropolitan France (... Continue Reading
End of the burled: Emirates updates A380 bar
Fans of Emirates’ faux burled walnut effect plastic mouldings, look away now: the airline is introducing a new model of its Airbus A380 infl... Continue Reading
Comfortable old seats and stellar service in Singapore Airlines first
It’s no surprise that Singapore Airlines, renowned for its attention to detail and customer service, provides an excellent first class produ... Continue Reading
Qantas overhypes, underdelivers 787-9 premium economy “revolution”
Qantas promised premium economy passengers “a class leading experience and a revolutionary new seat” when unveiling its new Boeing 787-9, bu... Continue Reading
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