New clients in the offing, Lufthansa Systems is primed for market shift
Wireless IFE provider Lufthansa Systems is gearing up to announce deals with no fewer than three more airlines, Jan-Peter Gaense, director p... Continue Reading
Tag Archives: comfort
Cathay’s 2010-era business seat is solid, but needs changes
Cathay Pacific finds itself in a sticky financial situation, and its passenger experience reality doesn’t look like a bed of roses either, g... Continue Reading
$500 for a door? Delta starts charging for better biz PaxEx
How much would you pay for a business class flight with a door on it? Delta, it seems, thinks it can soak passengers for an extra five hundr... Continue Reading
Airframers can’t shift all responsibility for narrowing seats
In January 2015, RGN published an article entitled “Why I tell people to avoid flying on a 787“. Two and a half years later, the piece... Continue Reading
Airberlin doubles up and doubles down on Eurobusiness
In what feels like a counterpoint to the rest of the European business class passenger experience, Airberlin is doubling down on Eurobusines... Continue Reading
Time to revisit airline safety video seatbelt demonstrations
We live in a time when many aspects of the aviation experience are so ingrained into the cultural zeitgeist that they become fodder for come... Continue Reading
Eulogy for a proper British Airways afternoon cream tea
Allow me for a moment to bring you on an unashamedly rose-tinted journey down passenger experience memory lane, all the way back to my child... Continue Reading
Investing in high net worth market has broader benefit for Global Eagle
Entertainment and connectivity giant Global Eagle continues its progress in restructuring the business to better integrate the dozen compani... Continue Reading
WestJet set for long-haul low-cost premium #PaxEx opportunity
As a new generation of long-haul low-cost carriers arrive, and an increasing number of full service carriers either spin off part of their o... Continue Reading
Stingy snack policy aside, BA premium economy largely delivers
When I choose to buy premium economy over a regular coach class seat, it is all about the space. As airlines continue to put the squeeze on ... Continue Reading
As Boeing forms avionics unit, where will broadband connectivity fit?
If major aircraft avionics manufacturers are in any way fazed by the news that Boeing is forming an in-house avionics group which will compe... Continue Reading
FAA is no stranger to egress questions as court orders review
Can you regulate aircraft seat size based on passenger comfort? For years, lawmakers have tried and failed to do just that. But the latest b... Continue Reading
Qantas redesigns iconic tableware for 787 generation
Sometimes, airlines create a classic when they and their designers create a new element of the inflight service. Perhaps the best example of... Continue Reading
China-backed FTS makes headway in crowded wireless IFE market
With as many as 50 wireless IFE providers working to secure airline clients, any start-up in the space should bring something unique to the ... Continue Reading
Jade-tinted Cathay Pier lounge sums up colonial perspective problem
I always want to like Cathay Pacific. The airline created the signature business class product of this decade, the second-generation Zodiac ... Continue Reading
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