Cathay Pacific’s Vivian Lo exemplifies benefits of curious generalist
Across Vivian Lo’s wide-ranging career within Cathay Pacific, the airline’s current general manager customer experience & design has app... Continue Reading
Tag Archives: Cathay Pacific
Airlines try IFC service harmonization and subfleet differentiation
Cathay Pacific’s recent admission to RGN that most airlines with inflight connectivity are now “in the priority of trying to harmonize betwe... Continue Reading
Cathay Pacific takes tech and human approach to soft product evolution
Cathay Pacific is taking a multi-pronged approach to continuing the development of its onboard soft product, with the revamped business clas... Continue Reading
Melbourne Airport focuses on design with shared use checkins
New technologies, space constraints and cost reductions via self-service options are driving airports to innovate in how they allocate and o... Continue Reading
Cathay aims for IFC critical mass, narrowbodies and new portal
As Cathay Pacific progresses in its Gogo 2Ku installation, the airline is looking ahead to the next steps in its inflight connectivity strat... Continue Reading
Cathay remains bullish on new first class for 777-9
First class is here to stay on Cathay Pacific, with new seats on the way for the airline’s future flagship, the Boeing 777-9, as well as a s... Continue Reading
Cathay still fixing Safran seats, lavatories on even new A350s
Seat materials separating from their structures. Toilets taped together. Lavatories sealed with shabbily rough caulking. That’s not what Cat... Continue Reading
Cathay Pacific moves beyond on-demand in meal redesign
As Cathay Pacific continues to undergo its transformation program, its inflight dining in business class has seen changes both long-expected... Continue Reading
With ANA as 50th customer, FlightPath3D continues growth trajectory
Having built its inflight moving map software to run on LINUX, iOS or Android and on any inflight entertainment system, FlightPath3D has roc... Continue Reading
Airline data breaches raise questions of accountability
The data breach at Cathay Pacific and Hong Kong Dragon Airlines, which exposed the sensitive personal and financial details of up to 9.4 mil... Continue Reading
VR could be a boon to aircraft interiors, if properly applied
It’s easy – and even healthy – to be a bit skeptical about cutting-edge technology applications in aviation. Virtual Reality (VR... Continue Reading
Codeshare reality check: Flybe and Air France fall down on joining up
As airlines continue to coalesce into joint venture groupings, immunised or otherwise, much of the promise of the technological advances ava... Continue Reading
British Airways short-haul business: any hope for “fortress Heathrow”?
As the dog days of European summer turn into the cooler days of autumn, let me tell you a story about how a trip redeeming frequent flyer mi... Continue Reading
Airports face challenges between flexibility and premium PaxEx
Modern international airports face an interesting mix of competing priorities, especially in the premium space. As a rule, the more volatile... Continue Reading
Eurostar boosts business train #PaxEx with new London cocktail bar
Cross-channel high-speed train operator Eurostar is adding a second cocktail bar to its lounge portfolio, with the London bar due to open in... Continue Reading
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