Considering supersonic speed versus subsonic spaciousness
During the Concorde era customers paid top dollar for the fastest form of travel in the entire history of transportation, and they felt they... Continue Reading
During the Concorde era customers paid top dollar for the fastest form of travel in the entire history of transportation, and they felt they... Continue Reading
I have this theory about British Airways’ Club World business class product, from start to finish: that it’s designed for people who have fo... Continue Reading
As airlines continue to invest in the passenger experience, more and more of them are revisiting the split between the ground services they ... Continue Reading
There is one certainty for Abigail Comber, head of customer for British Airways, and it is this: passengers who fly business and first expec... Continue Reading
Planning group air travel is generally a pain, particularly for friends on holiday rather than business events. A few online travel agents (... Continue Reading
IAG, the parent company of British Airways, Iberia, Vueling and Aer Lingus, recently divulged details about its plans for the passenger expe... Continue Reading
As inflight entertainment screens in premium aircraft cabins grow larger and passengers sit even further away from them, vendors have had to... Continue Reading
British Airways is planning to drop first class from a portion of its 777 fleet. A BA presentation (PDF, p.86) notes that the conversion fr... Continue Reading
Twenty years after the introduction of the first fully flat bed in first class, and eight years after the introduction of the first suite on... Continue Reading
Inmarsat has teamed up with major telco Deutsche Telekom to provide inflight high-speed Internet access to European airlines, including Luft... Continue Reading
Lufthansa is the latest European airline aiming to capture an additional bit of ancillary revenue on unsold shorthaul business class seats w... Continue Reading
British Airways is installing a new economy class seat on its Boeing 787-9 Dreamliner after negative feedback from passengers, Runway Girl N... Continue Reading
With yet another potential British Airways next-generation Club World business class seat released into the wild via the patent application ... Continue Reading
The most anticipated airport lounge of the year — certainly for British travellers — is now open at London Heathrow’s terminal 5, the home o... Continue Reading
Despite the increasing homogenisation of airlines as carriers merge to form ever-larger conglomerates, there are still differences in what a... Continue Reading
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