Swiss chooses 1-2 Eurobusiness for Bombardier CSeries
ZÜRICH — The Bombardier CSeries might be excellent in economy class — perhaps the best aircraft I’ve flown on — but how does the jet stack u... Continue Reading
Tag Archives: British Airways
OpenSkies’ 767 arrival poses premium economy #PaxEx questions
PARIS — As British Airways’ Paris-New York subsidiary OpenSkies takes a fourth aircraft, its all-757 fleet will gain a 767 sibling as well, ... Continue Reading
BA economy food buzz misses bigger fare change point
The UK is abuzz with rumoured news that British Airways is to cut the complimentary food offerings on its short-haul routes. The focus on fo... Continue Reading
EU: UK commercial aviation strongly in favour of Remain Brexit vote
FARNBOROUGH — On 23 June, the United Kingdom will hold a referendum on whether to withdraw from the European Union. While a significant, and... Continue Reading
Evolving BA Club World beyond the boarding school model
I have this theory about British Airways’ Club World business class product, from start to finish: that it’s designed for people who have fo... Continue Reading
Lounges continue to fragment between status and class of service
As airlines continue to invest in the passenger experience, more and more of them are revisiting the split between the ground services they ... Continue Reading
BA’s Abigail Comber finds her passion in customer service
There is one certainty for Abigail Comber, head of customer for British Airways, and it is this: passengers who fly business and first expec... Continue Reading
British Airways simplifies group travel discounts with Our Trip
Planning group air travel is generally a pain, particularly for friends on holiday rather than business events. A few online travel agents (... Continue Reading
Iberia A330 emerges with wifi; part of IAG’s broader #PaxEx plan
IAG, the parent company of British Airways, Iberia, Vueling and Aer Lingus, recently divulged details about its plans for the passenger expe... Continue Reading
VIDEO: Thales reworking IFE remote after execution disappoints
As inflight entertainment screens in premium aircraft cabins grow larger and passengers sit even further away from them, vendors have had to... Continue Reading
Considering BA’s options when removing 777-200ER first class
British Airways is planning to drop first class from a portion of its 777 fleet. A BA presentation (PDF, p.86) notes that the conversion fr... Continue Reading
First class isn’t dying. First class airlines are.
Twenty years after the introduction of the first fully flat bed in first class, and eight years after the introduction of the first suite on... Continue Reading
Inmarsat teams with Telekom to supply inflight Internet in Europe
Inmarsat has teamed up with major telco Deutsche Telekom to provide inflight high-speed Internet access to European airlines, including Luft... Continue Reading
Lufthansa joins EU rivals in space-available business class upgrades
Lufthansa is the latest European airline aiming to capture an additional bit of ancillary revenue on unsold shorthaul business class seats w... Continue Reading
Negative feedback prompts British Airways to widen seats for 787-9
British Airways is installing a new economy class seat on its Boeing 787-9 Dreamliner after negative feedback from passengers, Runway Girl N... Continue Reading
5