PaxEx odds and ends: BA brings pain and Ethiopian 767 no longer plain
Just because you know something is coming doesn’t make it hurt any less when it actually arrives. We have known for nearly a year that Briti... Continue Reading
Tag Archives: British Airways
Airberlin doubles up and doubles down on Eurobusiness
In what feels like a counterpoint to the rest of the European business class passenger experience, Airberlin is doubling down on Eurobusines... Continue Reading
Eulogy for a proper British Airways afternoon cream tea
Allow me for a moment to bring you on an unashamedly rose-tinted journey down passenger experience memory lane, all the way back to my child... Continue Reading
Stingy snack policy aside, BA premium economy largely delivers
When I choose to buy premium economy over a regular coach class seat, it is all about the space. As airlines continue to put the squeeze on ... Continue Reading
Is British Airways’ First Wing just lipstick on a horselamp?
Understanding that travellers who pay a premium value a premium airport experience, airlines are increasingly investing in fast-track and el... Continue Reading
Iberia’s welcome new safety video goes against infotainment grain
“Iberia’s New Flight Safety Video Will Promote Tourism in Madrid Region”, the email in the Runway Girl Network inboxes read this week, which... Continue Reading
Five steps airlines should take to improve outstation #PaxEx
As a general rule, airlines are better at delivering passenger experience from their own hubs than they are from outstation airports, where ... Continue Reading
Basic Economy, you say; how about Basic Business?
Is it time to consider a “basic business” class product as viable? According to one major airline CEO who spoke with your author, the ... Continue Reading
Broad horizon for next-gen large narrowbody premium #PaxEx
Whatever happens in the middle of the market — to be filled by what Boeing calls the NMA and everyone else calls the 797, and by Airbus’ A32... Continue Reading
Vintage book shows aviation hero status was not only afforded to men
Browsing through a selection of vintage books at my favorite thrift shop on the Outer Banks, I laid hands on a tattered little treasure publ... Continue Reading
Press Release: Inmarsat, Airbus provide airlines with EAN retrofit kit
Inmarsat (ISAT.L), the world’s leading provider of global mobile satellite communications, today announced a strategic partnership for its n... Continue Reading
Increasingly opaque airline premium products make for bad #PaxEx
Ever since British Airways debuted “Club Class”, the first step towards business class, airlines have walked the line between branding their... Continue Reading
British Airways meltdown; a penny wise, pound foolish
The statistics from British Airways’ meltdown this past weekend are pretty awful on their own. Thousands of flights were cancelled and... Continue Reading
Airbus aims at flexible business/premium economy Butterfly seat
Convertible seating is something of a holy grail for airlines, seatmakers, and airframers. With the multiple-year lead-time required between... Continue Reading
As United makes new #PaxEx pledges, PR execs weigh in on #Bumpgate
The unraveling tale of United passenger Dr. David Dao, who was injured and dragged off a United Express aircraft by officers after refusing ... Continue Reading
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