Options for a light-touch, low-cost “business plus” product
When aviation returns after COVID-19, the front of the aircraft will look different. Some of that will be a passenger positive: older aircra... Continue Reading
Tag Archives: bedding
Singapore Airlines mostly impresses on world’s longest flight
The air was thick and humid outside Singapore’s sprawling Changi International Airport last September. The blast of cold, conditioned ... Continue Reading
Virgin Atlantic’s new A350 business class: impressive beyond flaws
During a sort of #PaxEx duel between the UK’s two largest airlines, British Airways and Virgin Atlantic, each is launching a new business cl... Continue Reading
PaxEx on point on Singapore Airlines inaugural from Seattle
Singapore Airlines recently launched a brand new service to Seattle, capping a year-long push to increase flights to North America. The airl... Continue Reading
Sustainability proves key trend for inflight fabric: John Horsfall
Airlines are increasingly using new-design fabrics to improve the look, feel and cosiness of their cabins, whether in first, business or eco... Continue Reading
Delta has good reason to be proud of Delta One Suites
Usually airline strikes don’t pan out super well for the passenger, and a recent strike by China Airlines pilots over rest issues thre... Continue Reading
Sweet-smelling dreams aboard Hainan Airlines, thanks to Bulgari
Departing for a nearly 14-hour flight just after midnight is no one’s idea of a good time but when there’s a full-flat seat and hotel-brande... Continue Reading
Catering shines on British Airways service between Heathrow and JFK
The British Airways operation between London and New York is the world’s sole billion dollar route. BA has tough competition, though. ... Continue Reading
BA bedding upgrade impresses ahead of full Club World makeover
The forthcoming introduction of a brand new British Airways Club World seat is arguably the most anticipated premium seat currently under de... Continue Reading
Inside Hi Fly’s “Coral Reef” A380 for own-branded operations
FARNBOROUGH — Hi Fly’s double-sided flying public service announcement was the belle of the ball on the last day of this year’s Farnborough ... Continue Reading
Airline bedding co-branding choices evolve: consumer or luxury?
There’s a clear trend of airlines working with luxury suppliers of bedding for their onboard soft product in business and first class, lendi... Continue Reading
What’s your water buffalo? Learning from hotel innovations
Designing airline passenger experience sometimes benefits from a look at other parts of the travel experience. Hotels are often a focus, wit... Continue Reading
Singapore Airlines aims for perpendicular suites in first class mockups
Ten years after first class suites appeared on Singapore Airlines’ Airbus A380 aircraft, the airline seems set to wow the passenger experien... Continue Reading
Cathay first needs a soft product focus and soon a hard product upgrade
Ten years ago, Cathay Pacific’s first class seat on its Boeing 777-300ER aircraft was almost as much a gamechanger for the commercial aviati... Continue Reading
Comfortable old seats and stellar service in Singapore Airlines first
It’s no surprise that Singapore Airlines, renowned for its attention to detail and customer service, provides an excellent first class produ... Continue Reading
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