Talking to pilots shapes Arconics’ EFB software upgrade path
Dublin, Ireland-based Arconics has been lightening the load, both literally and figuratively, for pilots, flight crews and airlines around t... Continue Reading
Tag Archives: app
‘Book The Flick’ IFE choice looms as near-term inflight perk
Imagine you’re in the fast-track for security at the airport after a meeting and haven’t had the chance to refresh your iPad with that cult ... Continue Reading
Press Release: Austrian launches virtual assistant for customers
Austrian Airlines is now offering its new myAustrian Messenger Service. This cost-free, virtual assistant supports customers by responding t... Continue Reading
One app to rule them all: What does the future hold?
My father-in-law called me recently, flustered as he prepared for his next trip. He had read some advice online that downloading an airline&... Continue Reading
American Airlines stumbles on free IFE content play
American Airlines recently announced that all passengers would have access to the entire on-board IFE catalog for free. Missteps in the impl... Continue Reading
PrivateFly CEO on the future of stateside private jet travel
For most people, flying by private jet conjures up glamorous images of globe-trotting celebrities, jet-setting politicians and modern-day J.... Continue Reading
APEX in talks over TripIt partnership but original hopes modified
APEX, the Airline Passenger Experience Association, has failed to secure buy-in from its members and an agreement with Concur in time to inc... Continue Reading
SkyTeam, Star Alliance set customer service agendas for the year
The SkyTeam and Star Alliance groupings have announced new initiatives that will further their IT investments and, eventually, benefit passe... Continue Reading
Delta’s new IFE for kids offers post-flight engagement
With airlines focusing on expanding their inflight entertainment content, Delta Air Lines’ selection of Speakaboos, an interactive app for c... Continue Reading
Data deal revelation in the slides
APEX, the passenger experience industry nonprofit that evolved out of inflight entertainment group WAEA, is looking to launch in record time... Continue Reading
Pack your iPad for first-of-its-kind IFE on Singapore Airlines A350
Five years ago I answered a telephone call where the caller (a market research company) asked if I had an hour to share my thoughts on the f... Continue Reading
Air New Zealand’s Auckland regional lounge excels
Air New Zealand’s new regional concept lounge in Auckland is remarkably clever. It’s small, chic and comfortable — ideally targeted at the t... Continue Reading
Upstart wants to help passengers Grab a meal on the go
What’s your go-to meal at your next airport connection? If you’ve never been to that particular hub before you probably have no ... Continue Reading
Real life evacuation not needed for 195-seat A320 approval: Airbus
As passengers we might not relish the idea that seating on the Airbus A320 is poised to get even tighter now that EASA has agreed a path for... Continue Reading
New inflight safety apps seek passenger attention and retention
Nowadays it seems almost quaint, but there was a time, not so long ago, when passengers actually put down their books and newspapers to pay ... Continue Reading
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