Farm-to-terminal trend continues with OTG’s new Newark arrival
The steady improvement of offerings in airport food courts, take-away counters and sit-down restaurants has transformed the task of finding ... Continue Reading
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The $98,000 pair of airline sneakers
$98,100. It could be the price tag on the shiny hood of a 2017 Porsche Panamera or the down payment on a condo in Waikiki, but the reality i... Continue Reading
Small tweak to fare rules could have an outsized impact on travelers
It is only a small change. The word “departure” switched to “arrival” in certain fare rules. And it is going to have... Continue Reading
JetBlue’s experience design secret: a crowdsourced music playlist
Next month one airline will celebrate a very odd anniversary, and although it won’t be announced with parties or banners, or even logo-print... Continue Reading
#PaxEx TV: Gyrocopter joy and Galaxy Note 7 fiasco
Airline passengers are permitted to carry most portable electronic devices on board aircraft, but regulators and airlines are having to rema... Continue Reading
Thomas Cook turns the corner
Can an old dog learn new tricks? Thomas Cook is working on it, reinventing its business model in a few short years and showing signs of succ... Continue Reading
When great airport design is where you least expect it
Hating on airports is practically a whole genre of stand-up comedy today, and it’s no wonder; these places of motion and meeting have increa... Continue Reading
New partnership looks to turn flight delay lemons into lemonade
Anyone who’s ever flown regularly for business (or pleasure for that matter), undoubtedly has more than a few horror stories about ext... Continue Reading
To Buy. To Serve: British Airways goes full Ryanair on shorthaul food
It’s official: British Airways is replacing its passenger-cherished free bar service and light snack on European economy services with the s... Continue Reading
A first class amenity kit renaissance blossoms
Call them goodie bags, amenity kits, washbags, travel pouches, sponge bags, Dopp kits or something else, but the little pouch of products wi... Continue Reading
Dream job? SIA’s wine panelist Jeannie Cho Lee on selecting vino
Jeannie Cho Lee is one of three people charged with choosing what wines will appear on board Singapore Airlines’ flights. She is Asia’... Continue Reading
When a cruise line designs an airline
Today is the first day of fall in 2016. It is also likely the first time you’re reading the words “Crystal AirCruise”. By this time next yea... Continue Reading
Venue deemed best view for Flying Colours’ CRJ200 conversion
Flying Colours, the Peterborough, Ontario-based completion and MRO centre, has a long association with Bombardier products, including its po... Continue Reading
Comparable Europe, US on-time performances hide ATM differences
Although Europe and the continental US achieved almost-identical levels of punctuality in commercial flight departures and arrivals in 2015,... Continue Reading
One app to rule them all: What does the future hold?
My father-in-law called me recently, flustered as he prepared for his next trip. He had read some advice online that downloading an airline&... Continue Reading
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