Notes from first class for future #PaxEx design
After making the most of sweet spot redemptions in several frequent flyer mile programs recently, I got to thinking about how the lessons of... Continue Reading
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Southwest suspends snack and beverage service under new measures
Forget the pretzels. And put away your credit card. Southwest Airlines is introducing what it calls “stringent” new measures in response to ... Continue Reading
US airlines require passengers and employees to wear face masks
Aligning with best practices from the Centers for Disease Control and Prevention (CDC), US airlines are requiring that customer-facing emplo... Continue Reading
United corporate medical director on the pandemic and healthy flying
Even before COVID-19 wreaked havoc with the airline industry, Pat Baylis, managing director and corporate medical director for United Airlin... Continue Reading
Rethinking amenity kits and soft product in the new normal
Air travel and the passenger experience has already changed beyond measure as the result of COVID-19 and the SARS-CoV-2 coronavirus that cau... Continue Reading
easyJet A320 retrofit enables Skywise predictive maintenance
STS Aviation Services has completed a package of work for easyJet that saw the MRO provider install Airbus’ new flight operations and mainte... Continue Reading
Emirates latest to block seats; frontline employees don PPE
Emirates is adopting social distancing in-flight in response to the coronavirus pandemic, with the airline announcing today that seats will ... Continue Reading
Aviointeriors proposes post-COVID-19 Janus seats
When aviation returns after COVID-19, it will look very different. It’s not just because more airlines are almost certain to disappear from ... Continue Reading
Design for Recovery: Exploring IFE post-coronavirus
As the airline industry prepares for recovery from the coronavirus pandemic, there is an opportunity to examine digital touchpoints in the d... Continue Reading
How airports can learn from high-speed train stations
From the Shinkansen in Japan to the TGV in France, the arrival of high-speed rail systems change the way our towns and cities evolve, servin... Continue Reading
Etihad undertakes extensive MRO program amid coronavirus pandemic
With 80% of its passenger fleet grounded amid the coronavirus pandemic, Etihad has undertaken what it is calling the “most extensive mainten... Continue Reading
Diversification helps position some suppliers to weather the storm
As the coronavirus crisis pummels air travel demand, forcing airlines to park aircraft and airframers to slow production, many suppliers in ... Continue Reading
Rethinking the aircraft seat for a new market reality
The coronavirus pandemic is a crisis for the airline industry, but it is also an opportunity to reevaluate the design of the passenger exper... Continue Reading
Op-Ed: Lessons airlines can learn from Singapore’s A380 first class
Who knows if we’ll see A380s flying again, and if so how many? It seems clear that, for many airlines, the downturn caused by the coronaviru... Continue Reading
Crystal Cabin concepts that address passenger health prove timely
In a post-pandemic world, we can expect that air travel will be different than the way it was before the coronavirus crisis. There will be g... Continue Reading
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