RGN analysis: QZ8501 weather not as ‘unusual’ as reported
The weather systems above the Java Sea at the time Jakarta control lost contact with Indonesia AirAsia flight QZ8501 look like angry red boi... Continue Reading
Author: John Walton
Op-Ed: Clear expectations key to passenger experience on alliances
“Star Alliance sees unity in diversity of culture and product,” RGN contributing editor Neelam Matthews writes this week from New Delh... Continue Reading
Exclusive: Abu Dhabi says Midfield will not have US Preclearance
ABU DHABI: The impressive Abu Dhabi Midfield Terminal Building — known as the MTB, and offering 65 gates and space for 30 million passengers... Continue Reading
Amex gives passengers another reason to drop their airline loyalty
With its sixth airport lounge opening in Sydney this weekend, American Express is driving a stake into the ground: it wants to make the pass... Continue Reading
Korean Air’s Nutgate saga opens dialog about family dynasties
You’d have to be living under a macadamia nut-shaped rock this past week to have missed the Nutgate story, where a Korean Air vice-president... Continue Reading
Etihad does a hard sell on soft product
Inside the aircraft cabin, airlines have two principal levers to affect the passenger experience: hard product, like seats, inflight enterta... Continue Reading
Delta product rebrand leaves room for further improvement
In March 2015, Delta will bid farewell to BusinessElite, Economy Comfort and Economy, replacing them with Delta One, Comfort+ and Main Cabin... Continue Reading
Navigating the premium passenger path with airline bubbles
Since the halcyon, rose-tinted, faintly blurry golden age of travel, airlines have provided Champagne to their premium passengers. Grape cép... Continue Reading
Op-Ed: Media and industry sneering at service animals must stop
Google “emotional support pig” if you haven’t already. Read the sneering and loud cries of “fakery!”, and not just from the usual tabloid so... Continue Reading
Ten abreast economy isn’t an upgrade – no matter how you spin it
The industry buzz — and media reportage — around KLM’s refit of its Boeing 777-200ER economy cabins has generally ignored one key aspect of ... Continue Reading
US major’s domestic first rebrand opens door to Premium Economy
A well-placed senior source within a major US international airline tells Runway Girl Network that the carrier is in advanced preparations f... Continue Reading
Qantas could enjoy big benefits from meal tray removal
Now departing: the economy meal tray. Qantas, which is in the midst of a cost-cutting program, is dropping the traditional carefully-arrange... Continue Reading
Larger crash test dummies will better reflect passenger size
Over the last year RGN has raised successive questions about the suitability of the current generation of airline seat safety certification.... Continue Reading
Why it’s high time to start future-proofing aircraft interiors
At the APEX Expo last month, Airbus head of aircraft interiors marketing Zuzana Hrnkova quietly noted how Airbus’ A350 program focussed heav... Continue Reading
Lufthansa keeps middle seats, but makes changes in 747-400 refit
In what could be perceived as a quiet downgrade for business class passengers, Lufthansa is keeping middle seats on its Boeing 747-400 fleet... Continue Reading
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