SIA’s new A380 business class surprises but for the right reasons?
Expectations were high for Singapore Airlines’ new seating reveal, but I must admit to doing a strong double-take when I saw the first image... Continue Reading
Author: John Walton
Air France-KLM’s Flying Blue gets gamified but lacks key details
In a bid to woo lucrative regular travellers to its frequent flyer programme, Air France-KLM is revamping Flying Blue with what the airline ... Continue Reading
In praise of airlines featuring concerts on inflight entertainment
On a couple of recent Korean Air flights, I was reminded just how enjoyable it is to watch a concert on a plane, and also reminded how few a... Continue Reading
LIFT by EnCore doubles down on design with an eye to future products
LIFT by EnCore’s Boeing 737 and 787 seats are pitched by the company as being among the very best economy products designed for these airfra... Continue Reading
Seatmakers keep premium economy densification options close to chest
As premium economy continues to grow both in importance and in installation base, and as many carriers are looking to gain space efficiency ... Continue Reading
Singapore Airlines aims for perpendicular suites in first class mockups
Ten years after first class suites appeared on Singapore Airlines’ Airbus A380 aircraft, the airline seems set to wow the passenger experien... Continue Reading
Stelia, Singapore turn compact staggered Opal into regional business?
On 14 November, Singapore Airlines spokesperson James Boyd contacted RGN to update the airline’s initial line and to say “the Stelia O... Continue Reading
In Conversation: Iceland’s airline competition in a tourist boom
Icelandic photographer and aviation industry observer Bergdís Norðdahl is in conversation with RGN deputy editor John Walton this week, talk... Continue Reading
Acro expands economy range to fill market niches; seeks Boeing linefit
As British seatmaker Acro continues to develop its product line, it is targeting an increasingly wide range of airline customers, expanding ... Continue Reading
Aviointeriors scores customer for premium economy version of Adagio
In a sign of airlines looking to push the boundaries of traditional premium economy passenger experience — which has largely remained a recl... Continue Reading
The importance of service recovery: a case study
Before I start, an unusual disclaimer. There are times when I hesitate, as a journalist specialising in the passenger experience, to raise i... Continue Reading
RiM/MiM consolidate commerce platform amid Lufthansa consolidation
LSG Sky Chefs-owned Retail inMotion’s Media inMotion arm is looking to develop the company’s role as an airline servicing platform, with key... Continue Reading
Guestlogix shopping platform brings real-world tech to onboard retail
Guestlogix, the Toronto-based company best known for its point of sale machines, is pushing upstream after restructuring its operations, and... Continue Reading
Lufthansa first class largely delivers on its well-earned reputation
Lufthansa First Class: this grande dame of the sky has long been held up as an example of how to do first class right, elegantly, but withou... Continue Reading
RGN Premium: Implications of Airbus CSeries play
Welcome to RGN Premium content. This page is only available to active members. Already a member? LOGIN HERE Interested in becoming a member?... Continue Reading
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