PaxEx 2018: An increasingly complex balancing act for premium classes
In the pointy end of the plane, 2018 is set to be a pivotal year as business class continues to supplant first up front. Can the industry pu... Continue Reading
Tag Archives: United
Airport workers who tie safety to a living wage meet with some success
At their peak in 1954, unions represented 34.8% of all US wage and salary workers. In January of 2017 that number hovered somewhere around 1... Continue Reading
How airlines can design multifunctional lounge seating to please all
Airport lounges have a unique set of passenger needs to fill: restaurant, lounge, office, dining room, living room, bar, spa, bathroom, bedr... Continue Reading
United and its passengers pull out all the stops for Boeing 747 farewell
It’s been a favorite of many fliers for 47 years, but on Tuesday, 7 November, United Airlines marked the official retirement of its last Boe... Continue Reading
FAA committee takeaways will shape cockpit comms going forward
Cobham, whose satcom hardware successfully transmitted prioritized voice and ACARS/Future Air Navigation Systems data over Inmarsat’s ... Continue Reading
Gogo unlimited pass customers are grandfathered in, for now
Though it may not be fully apparent yet, virtually every airline partner of Gogo’s is moving towards a paradigm whereby they determine the I... Continue Reading
United’s Zodiac Polaris 767 beats Vantage on American, Delta
If there’s anywhere that the venerable Boeing 767 continues to serve passengers well, it’s in the United States. That’s certainly been the c... Continue Reading
United p.s. replacement transcon service boosts semi-premium #PaxEx
The US transcontinental flight war is hotting up, with United adding a few benefits to its premium transcon services, and extending its boos... Continue Reading
Much room for United domestic first class improvement
Criticising the soft product in US domestic first class feels a little like shooting fish in a barrel. So does finding issues with United’s ... Continue Reading
Mulling the impact of new Delta 777 layout on passenger loyalty, comfort
Details about Delta Air Lines’ new Boeing 777 layout emerged this week courtesy of Flightglobal with the US major confirming in a filing to ... Continue Reading
As United makes new #PaxEx pledges, PR execs weigh in on #Bumpgate
The unraveling tale of United passenger Dr. David Dao, who was injured and dragged off a United Express aircraft by officers after refusing ... Continue Reading
United’s 787 Fauxlaris shows glimmers of promise through dark spots
With ongoing seat production delays affecting deliveries of the United Boeing 777-300ER fleet and its new Polaris hard product, and the time... Continue Reading
Op-Ed: United should use PR disasters as catalysts for change
This is an Op-Ed contribution from Michael Meloni, founder of PassengerWise, a marketing and digital consultancy. A passenger, who is report... Continue Reading
Coach comfort could make a comeback with these new economy seats
Innovation often seems driven by upstarts, not industry stalwarts. In the world of economy class seating, however, this year’s Aircraft Inte... Continue Reading
Virgin is Alaska’s new weapon in US premium transcon battle
Even as Alaska Airlines considers the future of the Airbus A320 and A319 fleet it acquired during its purchase of Virgin America, the airlin... Continue Reading
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