Time to put the “service” back in Passenger Service Unit
Take a moment to think about how you’re feeling right now, reading this. Are you too hot? Too cold? Is it too bright, or too dim? In most of... Continue Reading
Tag Archives: traveler
From IoT pilots to AI platforms, Emirates talks tech evolution
Runway Girl Network recently sat down with Emirates SVP IT Strategic Services Neetan Chopra to discuss the evolution of the company’s ... Continue Reading
Watch #PaxEx Minute: What’s in store for #PaxEx in 2017
In this episode of the #PaxEx Minute, RGN contributing editor John Walton informs us about what’s in store for the passenger experienc... Continue Reading
PaxEx 2017: The airport of the future starts to arrive
Self-service will be the watchword for developments in airport #PaxEx during 2017, as operators and airlines seek to reduce the cost of doin... Continue Reading
Streep hits high note as Florence Foster Jenkins
With more than 60 directing credits to his name in just about every genre imaginable, Oscar-nominated director Stephen Frears (The Queen) is... Continue Reading
Three airlines reveal their most stolen onboard items
Have you ever stashed an airline pillow under your arm while deplaning, or slipped a spoon into your suitcase? You’re not alone. Highly deta... Continue Reading
PaxEx 2017: Connected seatback IFE is both opportunity and threat
2017 is set to be a renaissance year for the inflight entertainment industry. After the introduction of an avalanche of wireless streaming s... Continue Reading
Airbus, Aerion ready for future ACJ350 and supersonic AS2 debuts
When the world’s first ‘carbon fibre’ airliner made the transition from commercial aircraft to corporate jet, completion centres initially s... Continue Reading
As Dubai World Central utility grows, will PaxEx improve?
An airport with almost no flights and more staff than passengers is rarely a sign of success. But such initial shortcomings will not stop se... Continue Reading
Priority Pass hits milestone, but are outstation lounges worth it?
Lounge membership programme Priority Pass hit a thousand-lounge milestone this year, and with a growing number of frequent flyer-aimed credi... Continue Reading
PaxEx 2017: A year of delivery for new connectivity systems
For several years, it has been feeling like every year is a significant one for inflight connectivity, but even for this fast-paced end of t... Continue Reading
Snack sponsorship? Delta chews on fresh ideas with new rollout
Acknowledging that the pendulum may have swung too far in the direction of bare bones service on board, some airlines are bringing back prod... Continue Reading
Re-Search brings gender-balance to online image searches
In February of this year the White House Council on Women and Girls in collaboration with the Office of Science and Technology Policy publis... Continue Reading
PaxEx 2017: As first class numbers shrink, the luxury will grow
This won’t be the year that international first class travel disappears from our skies. But it will be another year of reductions in the she... Continue Reading
SAS cuts outstation contract lounge, fast track access
Beleaguered Scandinavian carrier SAS is removing airport lounge and fast track benefits from the top fares on a wide swathe of its European ... Continue Reading
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