Why the JetBlue A321ceos are begging for an update
I’m typically not the kind of person who takes a winter retreat to the Caribbean, but after seeing a great deal on a hotel in the #AvGeek pa... Continue Reading
Tag Archives: menu
Amtrak riders go wild as railroad announces menu changes
When an airline modifies its buy-on-board food and beverage program, typically there isn’t much hullabaloo. Outside of the 2018 incident whe... Continue Reading
Delta One suite aboard the A330neo remains solid PaxEx choice
After years of frustrating Zoom, Teams, RingCentral, Webex and other virtual meetings, I was thrilled to finally have a chance to travel for... Continue Reading
A tale of two halves: British Airways’ Eurobiz in COVID times
British Airways’ Club Europe business class can be great value on European flights. Priority checkin and lounge access make the airport expe... Continue Reading
Press Release: United to offer economy option to pre-order snacks
Starting today on select flights, all United customers – no matter what cabin of service they’re flying in – can use the airline’... Continue Reading
Comparing Delta’s 737-900ER and 757 on New York-Seattle
If I were to tally up all of my flights over the years, New York-Seattle probably tops the list of routes I’ve flown the most. It’s a rather... Continue Reading
The key to lounge design: creating the perfect spot for everyone
Before the COVID-19 crisis, lounge users were, by and large, a group of people with diverse needs. She’s a busy businesswoman, he’s travelin... Continue Reading
Lessons airlines can learn from Thai’s famous Bangkok ground services
Though Thai Airways’ scheduled international flights have been grounded amid the COVID-19 crisis, and the carrier is restructuring thr... Continue Reading
What airlines can learn from Singapore Airlines’ Private Room
Tucked away as a lounge-inside-a-lounge-inside-a-lounge in the SilverKris complex at Changi Airport, Singapore Airlines’ Private Room is amo... Continue Reading
New Delta service is great; how about abridged version for red-eyes?
When an airline announces upcoming changes to its economy class meal service and soft product, it’s not usually for the better. Cuts of all ... Continue Reading
SAS premium economy could benefit from some soft product tweaks
As the big three US airlines race to install their premium economy cabins as fast as possible, many of their competitors and partners have h... Continue Reading
Peeling back the PaxEx on Mango from Lanseria reveals sweet surprises
It’s not often that I have no hand in which airline I fly, but that is exactly what happened on a recent family trip to South Africa. As par... Continue Reading
Towards designing Instagram-worthy modern premium PaxEx
The days when business class was the sole domain of road warriors faxing their way across the world are as far gone as the at-seat fax machi... Continue Reading
Press Release: Qatar Airways launches new premium dining experience
Qatar Airways has launched an exciting new on-board dining experience for its Premium customers, starting with its European routes. The new ... Continue Reading
Thinking about unpredictable predictability and multi-meal menu design
Airlines are trying hard — and spending serious cash — to move beyond the “chicken-or-beef” stereotype for inflight food, especially in prem... Continue Reading
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