In praise of airlines featuring concerts on inflight entertainment
On a couple of recent Korean Air flights, I was reminded just how enjoyable it is to watch a concert on a plane, and also reminded how few a... Continue Reading
Tag Archives: John Walton
Singapore Airlines aims for perpendicular suites in first class mockups
Ten years after first class suites appeared on Singapore Airlines’ Airbus A380 aircraft, the airline seems set to wow the passenger experien... Continue Reading
In Conversation: Iceland’s airline competition in a tourist boom
Icelandic photographer and aviation industry observer Bergdís Norðdahl is in conversation with RGN deputy editor John Walton this week, talk... Continue Reading
The importance of service recovery: a case study
Before I start, an unusual disclaimer. There are times when I hesitate, as a journalist specialising in the passenger experience, to raise i... Continue Reading
Lufthansa first class largely delivers on its well-earned reputation
Lufthansa First Class: this grande dame of the sky has long been held up as an example of how to do first class right, elegantly, but withou... Continue Reading
Zones of flexible customisation grow in importance for premium seats
Custom cabin and seat, or one that’s actually produced to time, cost and budget? That’s a key question facing airlines today as they balance... Continue Reading
Air NZ picks new premium-heavy 787 for Houston route
In a sign that the premium travel market is surging in importance for Air New Zealand, the Kiwi carrier is now in possession of its latest B... Continue Reading
Finnair’s London A350 is a refreshing change from Eurobusiness norm
What a delight it is to find an Airbus A350 on a three-hour flight within Europe! Flying me back from a day of interviews in Helsinki, Finna... Continue Reading
Seeking out immersive entertainment options for premium cabins
Airlines and their inflight entertainment providers have struggled over the last couple of decades to provide a differentiated IFE experienc... Continue Reading
Aviointeriors launches Solstys clone Galileo for SE Asian A330 customer
LONG BEACH — Ears must have been burning in Stelia Aerospace’s French headquarters as its Italian competitor Aviointeriors unveiled a seat a... Continue Reading
HAECO launches Vector Premium platform for shorthaul biz, longhaul PE
LONG BEACH — Seatmaker HAECO is updating its longhaul premium economy and shorthaul business class offering with the third member of its Vec... Continue Reading
VIDEO: What to expect at the big #PaxEx expos in Long Beach
The Airline Passenger Experience Association’s APEX EXPO has always been driven by the inflight entertainment segment of the passenger exper... Continue Reading
Cathay first needs a soft product focus and soon a hard product upgrade
Ten years ago, Cathay Pacific’s first class seat on its Boeing 777-300ER aircraft was almost as much a gamechanger for the commercial aviati... Continue Reading
Recaro CL6710 launch partner change down to engines, not seats
If you need a sign of the interdependence of various parts of the aviation industry supply chain, delays in Rolls-Royce engine delivery for ... Continue Reading
Thompson Vantage Solo sets the bar for premium narrowbody business
Fully flat business class beds with direct aisle access on narrowbody aircraft will become increasingly important in the next cycle of airli... Continue Reading
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