BA splashes out on Churchill’s port in Club World soft product spree
Port is one of the least celebrated yet most delicious — and most flexible — wines to be served in the sky, and British Airways is rolling o... Continue Reading
Port is one of the least celebrated yet most delicious — and most flexible — wines to be served in the sky, and British Airways is rolling o... Continue Reading
Qantas wants new twinjets that will fly nonstop from its largest markets on Australia’s east coast to New York and London, but it will also ... Continue Reading
Airlines are the world’s biggest Champagne buyers, and Emirates is no exception: every year, the seven lounges in Dubai International Airpor... Continue Reading
It’s a commentary on the state of European business class when an 18”-wide seat, no neighbour, a tasty hot meal and some chilled Champagne i... Continue Reading
Cathay Pacific finds itself in a sticky financial situation, and its passenger experience reality doesn’t look like a bed of roses either, g... Continue Reading
How much would you pay for a business class flight with a door on it? Delta, it seems, thinks it can soak passengers for an extra five hundr... Continue Reading
In what feels like a counterpoint to the rest of the European business class passenger experience, Airberlin is doubling down on Eurobusines... Continue Reading
Allow me for a moment to bring you on an unashamedly rose-tinted journey down passenger experience memory lane, all the way back to my child... Continue Reading
As a new generation of long-haul low-cost carriers arrive, and an increasing number of full service carriers either spin off part of their o... Continue Reading
Understanding that travellers who pay a premium value a premium airport experience, airlines are increasingly investing in fast-track and el... Continue Reading
Sometimes, airlines create a classic when they and their designers create a new element of the inflight service. Perhaps the best example of... Continue Reading
I always want to like Cathay Pacific. The airline created the signature business class product of this decade, the second-generation Zodiac ... Continue Reading
Whatever happens in the middle of the market — to be filled by what Boeing calls the NMA and everyone else calls the 797, and by Airbus’ A32... Continue Reading
If there’s anywhere that the venerable Boeing 767 continues to serve passengers well, it’s in the United States. That’s certainly been the c... Continue Reading
Fifteen years ago, if you asked a panel of regular first class travellers which airline had the best first class, it is likely Swiss would b... Continue Reading
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