Cathay first needs a soft product focus and soon a hard product upgrade
Ten years ago, Cathay Pacific’s first class seat on its Boeing 777-300ER aircraft was almost as much a gamechanger for the commercial aviati... Continue Reading
Tag Archives: food
Dylan’s Candy Bar brings pure imagination to JFK Terminal 4
When she first set out to create the “world’s largest confectionary emporium” in 2001, Dylan’s Candy Bar founder Dylan Lau... Continue Reading
Food with a view: American opens new Flagship First Dining at JFK
At New York’s John F. Kennedy International Airport, American Airlines has opened its first ‘Flagship First Dining’ restaurant, ... Continue Reading
How airline catering is evolving: gategroup
The world’s largest provider of airline catering and onboard products and services, gategroup regards it as vital to monitor closely the con... Continue Reading
Eurowings “Best” offers excellent alternative Eurobusiness option
Returning from Hamburg to the UK following the Aircraft Interiors Expo, I discovered that Lufthansa’s low-cost carrier arm Eurowings was ope... Continue Reading
BA’s business food runs out: that’s £5 for a sandwich
Flying business class around Europe is unlike anywhere else in the world. With its economy class seats differentiated by an empty middle sea... Continue Reading
Delta turns to Italian designers for heart-shaped love spoons in the cabin
Delta Air Lines went straight to Italy when it set out to bring a touch of pizzazz to its premium, international inflight dining experience.... Continue Reading
Co-branded inflight catering offers local flavour to new routes
Airline soft product co-branding is experiencing a resurgence, particularly in business and first class, as carriers seek their place in the... Continue Reading
Passengers wake up, smell the bacon with Ryanair pre-order breakfast
Ryanair passengers with a hankering for traditional Irish sausage can now pre-order a full, cooked breakfast to be served to them on a picni... Continue Reading
Airline salads prove a surprising hit and play bellwether role
Even with something of a culinary revolution taking place in the air, the humble airline salad remains all too often a forgotten pile of unl... Continue Reading
Business service for valuable, small markets: a Qantas case study
Serving markets with relatively low overall demand, but a comparatively high proportion of business travellers, is a complex proposition for... Continue Reading
Aer Lingus spearheads growth at IAG
Aer Lingus is emerging as the shining star within IAG’s stable of airlines, British Airways’ new buy-on-board food service is here to stay, ... Continue Reading
Comfortable old seats and stellar service in Singapore Airlines first
It’s no surprise that Singapore Airlines, renowned for its attention to detail and customer service, provides an excellent first class produ... Continue Reading
What airlines can learn from Australia’s Indian Pacific transcon train
Travelling by rail across Australia between Sydney and Perth on the fabled Indian Pacific is truly a pleasure trip rather than purely a mean... Continue Reading
Delta makes strategic competitive move with free meals on some flights
Travelers like free meals on longer flights. This statement is not hard to believe on its face, but Delta Air Lines has gone so far as to re... Continue Reading
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