GAO finds fewer reports of involuntary denied boarding by US airlines
Fewer passengers have filed complaints with the US Department of Transportation related to involuntary denied boarding, which suggests that ... Continue Reading
Tag Archives: Delta Air Lines
Press Release: Cirium reveals world’s most on-time airlines and airports
Russia’s Aeroflot has been named as the world’s most on-time mainline airline in the annual On-Time Performance (OTP) Review released today ... Continue Reading
New year, new sustainable goals in commercial aviation
If 2019 was the year of “Flight Shame”, 2020 may just be the year of “Flight Redemption” as airlines big and small roll out (or at least, pu... Continue Reading
New Delta service is great; how about abridged version for red-eyes?
When an airline announces upcoming changes to its economy class meal service and soft product, it’s not usually for the better. Cuts of all ... Continue Reading
Astronics reverses course on AeroSat, consolidating ops into CSC
2019 has turned out to be a year of restructuring for Astronics. The global provider of power, connectivity hardware, lighting, interiors, s... Continue Reading
Tapping into real and “perceived” value with seat covers
When you board an aircraft and sink into your seat, you probably don’t think too much about the seat cover unless it is stained or ask... Continue Reading
Op-Ed: Eyes on Detroit as airport seeks to attract non-flyers
This is an Op-Ed contribution from “the father of PreCheck”, Sheldon Jacobson. First it was Pittsburgh International Airport, th... Continue Reading
Vietnam deserves consistency award for PaxEx aboard 787-9 and A350
On a recent personal trip to Vietnam, I had a choice of connecting through Seoul on either Korean Air or Vietnam Airlines. Having already tr... Continue Reading
Press Release: Airbus and Delta form digital alliance
Airbus and Delta Air Lines are forming a digital alliance to develop new predictive maintenance and health-monitoring solutions for airline ... Continue Reading
United High-J 767 targets premium markets while de-risking economy
Having scrupulous investors means airlines are on the defensive, even sheepish, when explaining unit cost increases of just a single percent... Continue Reading
Delta IFE on A330neo primed to be slick but quirks need ironing out
While not quite a “new” aircraft, I jumped at the chance to book a flight on Delta Air Lines’ recently introduced Airbus A330-900neo (... Continue Reading
Beth Taylor leads from the front to give voice to ATPCO hidden figures
Once known mostly for being an airfare clearinghouse, airline-owned ATPCO is enjoying a new level of prominence in the industry since it acq... Continue Reading
Race-related discrimination complaints against US airlines rise: GAO
The US Government Accountability Office (GAO) has reviewed airlines’ consumer protections against discrimination on the basis of race,... Continue Reading
Comfort+ experience falls frustratingly short on Delta 767 from Seoul
After one month on the road in Southeast Asia, it was finally time to come home. I stepped into Seoul-Incheon International Airport bleary e... Continue Reading
Seeking to move the needle on PaxEx topics at APEX and AIX expos
The APEX EXPO and Aircraft Interiors Expo (AIX), Americas are set to open their doors this week in Los Angeles. The co-located shows are alw... Continue Reading
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