Press Release: El Al tests new Octaspring mattresses for crew
In an ongoing effort to provide better rest for crew, El Al, the national airline of Israel, has partnered with Vanema, experts in comfort, ... Continue Reading
Tag Archives: crew
Air France pins turnaround on improved premium passenger experience
Air France CEO Anne Rigail knows only too well the result of the airline’s years of under-investment in the passenger experience. When Air F... Continue Reading
Press Release: Hi Fly to launch sustainability training for cabin crew
Hi Fly has coupled with its sustainability arm, The Mirpuri Foundation, to ensure the men and women who take to the skies in the Hi Fly unif... Continue Reading
Why Air Astana is right to tout the PaxEx aboard its A320neoLR
As I enter Air Astana’s brand new Airbus A321neoLR – the first in Central Asia – I immediately start to get a flavor for t... Continue Reading
Customer service incompetence colors Thai Airways travel experience
This was a review I had been looking forward to writing for some time. After spending weeks in Southeast Asia filming in the jungle without ... Continue Reading
TSA reviews crew security program but immediate policy change halted
After reports that screening procedures for pilots and cabin crew enrolled in the Known Crewmember (KCM) program had changed suddenly over t... Continue Reading
In praise of an aging lie-flat and stellar crew on Delta 767-300
Who doesn’t love a surprise? Sure, there are bad surprises, like the time China Airlines surprised me by going on strike and canceling... Continue Reading
New airline galley equipment offers better food & beverages – and IoT
When you think “galley insert”, you might think of industrial design that could charitably be described as “industrial chic”, replete with b... Continue Reading
Press Release: Flyers Rights seeks extension for public comment on MAX
The recertification of the Boeing 737 MAX is of great interest to the general public and deserves a full investigation. After two crashes wi... Continue Reading
HAECO’s satisfyingly transformative galley monument is a delight
As airlines continue their push towards multi-functional third spaces on the aircraft, more and more attention is being turned to dual-funct... Continue Reading
London or no? Geraghty on guiding JetBlue’s future
JetBlue Airways has teased the prospect of launching flights to Europe for years. Now, under the leadership of president and chief operating... Continue Reading
SITAONAIR’s Evi Dougali talks digitization and staying the course
Growing up in the “magnificent mountains” of Northern Greece, Evi Dougali, product manager CrewTab at SITAONAIR, says her childhood was fill... Continue Reading
Delta has good reason to be proud of Delta One Suites
Usually airline strikes don’t pan out super well for the passenger, and a recent strike by China Airlines pilots over rest issues thre... Continue Reading
Inflight sexual harassment incidents demand better response
All passengers should feel safe on board their flight. That includes feeling safe from predatory behaviors of fellow passengers. But the #Me... Continue Reading
Vistara aims to go the extra mile to make passengers smile
Vistara, a young, boutique airline in India, is seeking to make waves for its service and gracious staff. With a fleet of 22 aircraft includ... Continue Reading
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