Watch #PaxEx Minute: Hard product, soft product, and more
In this episode of #PaxEx Minute, RGN contributing editor John Walton talks about how airlines are working to achieve the right mix in hard ... Continue Reading
In this episode of #PaxEx Minute, RGN contributing editor John Walton talks about how airlines are working to achieve the right mix in hard ... Continue Reading
Demand for customization of the airline passenger experience is growing from airlines and from passengers, largely driven by the increasingl... Continue Reading
Philippine Airlines might sound like an unlikely bellwether of passenger experience trends, but the airline’s pivot from ultra-high-density ... Continue Reading
In this episode of the #PaxEx Minute, RGN contributing editor John Walton highlights the very latest #PaxEx developments in the air – ... Continue Reading
For 11 years now, it has been the annual indicator of trends in aircraft cabins and passenger experience: the Crystal Cabin Award. After las... Continue Reading
In the battle for the evolving business and first class passenger market, we’re seeing many airlines make remarkable hard product choices fo... Continue Reading
RGN contributing editor John Walton is in conversation with German New Zealander Kai Koenig, talking about the passenger experience in New Z... Continue Reading
British Airways seems to be planning to unveil a major business class food revamp when it announces its new Club World seats in the next few... Continue Reading
In a year that will see a real ramp up of re-engined narrowbodies and the Airbus A350, as well as continuing and growing Boeing 787 producti... Continue Reading
Lounge membership programme Priority Pass hit a thousand-lounge milestone this year, and with a growing number of frequent flyer-aimed credi... Continue Reading
Beleaguered Scandinavian carrier SAS is removing airport lounge and fast track benefits from the top fares on a wide swathe of its European ... Continue Reading
Business class will continue its unprecedented expansion into the levels of comfort and service previously offered by first class in 2017. W... Continue Reading
Everyone remembers their first time. There’s the first few minutes of confusion, figuring out what goes where, and the anticipation of new s... Continue Reading
United Airlines has confirmed the seatmap for its new Boeing 777-300ER, and this launch aircraft for the airline’s new Polaris seat — United... Continue Reading
Swiss and its Lufthansa Group parent have long operated an unusual model of airline lounges: the Business Lounge for business class passenge... Continue Reading
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