An aviation geek’s quest to fly a Thai 747
Those who have read my work here may recall that I have long tried to fly aboard a Thai Airways 747. Three times, in fact. Each ended in an ... Continue Reading
Tag Archives: business class
Boeing seeks to build confidence in air travel through data
As airlines plan their return to service in the midst of the COVID-19 pandemic, they must build passenger confidence that flying is safe. Th... Continue Reading
Premium economy: premium privacy and premium distancing?
As cash-strapped businesses look for efficiency in their travel budgets, the global economy affects leisure passengers’ willingness and abil... Continue Reading
As it flies into the sunset, what the Airbus A380 can teach us
As Air France announces it will be the first airline to withdraw completely its fleet of Airbus A380s, Emirates is in negotiations with Airb... Continue Reading
Reinhold headrest seeks to address passenger privacy, protection
For the last two decades, Reinhold Industries has developed and supplied headrests, armrests and footrests to major aircraft seat manufactur... Continue Reading
Delving into the economics of middle-seat-free flying
Airlines restarting operations to and from those countries and regions where the COVID-19 pandemic is coming under some semblance of control... Continue Reading
When service makes the difference on Singapore Airlines
There are times in aviation where you have what’s just the most perfect experience, but when you think back on it you struggle to articulate... Continue Reading
Industry stakeholders weigh likelihood of major cabin reconfigurations
Will aircraft cabins be reconfigured in response to the coronavirus pandemic? That’s the question that a number of industry stakeholde... Continue Reading
Virgin Australia from the beginning, and what shouldn’t be the end
Virgin Australia’s story is one of passenger experience, of transforming a cheap-and-cheerful low-cost carrier into a new model of airline, ... Continue Reading
Notes from first class for future #PaxEx design
After making the most of sweet spot redemptions in several frequent flyer mile programs recently, I got to thinking about how the lessons of... Continue Reading
US airlines require passengers and employees to wear face masks
Aligning with best practices from the Centers for Disease Control and Prevention (CDC), US airlines are requiring that customer-facing emplo... Continue Reading
Safran details impact of COVID-19 on business; sees gradual recovery
The COVID-19 crisis is negatively impacting most of Safran’s business, both original equipment and aftermarket services, with the French aer... Continue Reading
Flight experience as we know it will change: Collins Aerospace
Collins Aerospace’s new president, Interiors, Troy Brunk is convinced the airline passenger experience as we know it will change in a post-p... Continue Reading
Rethinking amenity kits and soft product in the new normal
Air travel and the passenger experience has already changed beyond measure as the result of COVID-19 and the SARS-CoV-2 coronavirus that cau... Continue Reading
Thoughtful details and stellar service from ANA first class
It’s always a little tricky to make a decision when people ask me what was my best flight ever, but All Nippon Airways’ first class is high ... Continue Reading
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