Making free advertising lemonade out of mistake fare lemons
One of the many consequences for airlines of passengers becoming more mobile, social and vocal is the rise in the number of people watching ... Continue Reading
One of the many consequences for airlines of passengers becoming more mobile, social and vocal is the rise in the number of people watching ... Continue Reading
The days when business class was the sole domain of road warriors faxing their way across the world are as far gone as the at-seat fax machi... Continue Reading
It’s been a while since we’ve had big changes out of the US big three in business class, with both Delta and United focused on their rollout... Continue Reading
British Airways has six new Champagnes on board its longhaul first and business class cabins, and in its new lounges — but there’s only a li... Continue Reading
At Air France’s twice-yearly results briefing in Paris, the airline dropped some interesting passenger experience news for the pointy end of... Continue Reading
It’s funny: some of the most impressive passenger experience novelties I see at airshows like Farnborough and Paris end up not being on the ... Continue Reading
FARNBOROUGH — Hi Fly’s double-sided flying public service announcement was the belle of the ball on the last day of this year’s Farnborough ... Continue Reading
Being based in Europe, the passenger experience offered by the airlines shuttling passengers around this continent in business class is ofte... Continue Reading
In its press release for the latest Polaris lounge at Houston Intercontinental, United is certainly trying to put a good spin on its glacial... Continue Reading
Travelling on regional aircraft can lack a certain amount of satisfaction for premium travellers, ironically enough since those last-minute ... Continue Reading
The line between business and first class has been shifting ever since the former was introduced some forty years ago, but recent developmen... Continue Reading
Several new seating products, familiar from the stands at the Aircraft Interiors Expo, stand out in their extra space, comfort, functionalit... Continue Reading
If you think early 20th century Russian art, you probably think Constructivism, the art style best popularised in the West by Kandinsky. Tha... Continue Reading
In an eyebrow-raising new partnership joining together an airline and a credit card company, Lufthansa is working with American Express to p... Continue Reading
Japanese airline ANA continues to impress with the passenger experience it’s designing for its new A380-branded Hawaiian products, complete ... Continue Reading
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