Air India seeks to inject life into organization with mobile, social strategy
NEW DELHI: National carrier Air India is pursuing a mobile, social strategy aimed at strengthening its interface with passengers. The airlin... Continue Reading
Tag Archives: Air India
Op-Ed: Blaming failed service to India on M3 is misguided of Delta
This is an Op-Ed contribution from Gavin Werbeloff, a real estate fund manager and travel junkie who turns his analytical methods to aviatio... Continue Reading
Air India’s new psychometric tests criticized by would-be pilots
Psychologist: “How will you handle a pax if he is unruly inflight?’ Trainee Pilot: “I will follow all Standard Operating Procedures.” Psy: “... Continue Reading
Icelandair is moving to nicer Heathrow digs so why is Star so irked?
To understand why Icelandair’s Michael Raucheisen finds his airline’s move to Heathrow’s new Terminal 2 so exciting, you have to experience ... Continue Reading
Op-Ed: Clear expectations key to passenger experience on alliances
“Star Alliance sees unity in diversity of culture and product,” RGN contributing editor Neelam Matthews writes this week from New Delh... Continue Reading
Star Alliance sees unity in diversity of culture and product
NEW DELHI: In an era of globalization, increasingly there is a tendency to standardize culture. In this rush to be part of an international ... Continue Reading
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